AWxxxx V4.95S has been released

[Philips - Remko]

Introduction

Software version: V4.95S

Benefits:[/U]

• Network connectivity performance is enhanced. On firmware V4.87s or previous versions, the Philips wireless speaker device may encounter network connection issue after long hour device standby

• Improved usability on music service. On music service, consumers now click on full row for selection of items

• Improved responsiveness of volume control

How do I update the software on my device?

Make sure that your device has established a valid Internet connection with your router.

1. On AirStudio app, select Services -> your devices -> settings

2. Click the “Firmware upgrade” icon and press “Check Online”.
Your wireless HiFi system will then connect to the Philips server to check for updated versions of any software available.

3. If there is one available, a screen will appear to prompt for your agreement to the end-user license agreement that is also found in the user manual.

4. Select “Yes” to proceed with software download.

After the software installation is completed, your wireless HiFi system will restart and the latest software will be loaded.



Sources for comments of improvements

• www.supportforum.philips.com
• www.philips.com/support

[k1200rs]

New release, new issues.
Why not breaking something that was working?
With this new firmware, when I select a Spotify playlist it plays another one. And there are other issues (truncated playlist).
Since I bought a NP2900, some years ago, I have been repeating the same thing. How you guys perform the testing? What is the quality assurance process? Besides, how can a software developer deliver this (it's a kind of product sabotage) ? A mystery that really gets on my nerves.

[k1200rs]

To reproduce this problem you need several Spotify playlists and you switch between them.

[dies01]

New fw is dramatic. Connection lost each time after about 5 minutes. Reproduced about 10 times today. As well from ipad or direct internet radio on aw9000 itself. As well airplayer does crash aftter about 5 seconds on galaxy tab 10.1
How can i get previous fw back on the system as my sytem is worthless like this and it was difficult enough to sell this to my family.
Please follow up

[Toengel]

Hi,

new firmware is running well here. Proposal: pull power cord of AW and switch/router for 2-3 minutes and try again.

Toengel@Alex

[dies01]

Indeed all functionality is working ....for about 5 minutes.That is what i have done already for about 10 times as well as gone through setup process. Any way i can get old fw back??

[Caroline]

Are there more people who have problems with the firmware update? Or is dies01 the only one?

[rip tide]

I have the same problems with spotify playlist

[mmk]

Spotify is not working properly here as well. Whatever playlist I choose, it plays another. Very annoying!

[k1200rs]

What a non sense! Yes, I should not use emotional statements, it doesn't help. But how on earth is it possible to deliver such obvious poor quality?

[mmk]

It appears that we are alpha-testers. And we payed to do so :-( . I am really disappointed in this product

[Philips - QK]

Dear users,

We have noted your comments here and will pass to the team for an investigation. We will update you as soon as we have more concrete information for this. Thanks.

Kind regards,
Philips Moderation Team

[Philips - QK]

Dear dies01,

I have sent you a PM. Would you please check your inbox? Thanks a lot.

Kind regards,
Philips Moderation Team

[dies01]

Dear dies01,

I have sent you a PM. Would you please check your inbox? Thanks a lot.

Kind regards,
Philips Moderation Team

Nothing in my inbox.

Ronald

[Philips - QK]

Dear Ronald,

I have sent you once again. Would you check once more?
The message is in my sent box. If you still cannot receive it, we may have to look into the system. Thanks.

Kind regards,
Philips Moderation Team