can't read some types of mp4

[rubberduck]

hi, i have a 46PFL8685H tv and i cannot read certain types of mp4 thru the usb. Here's the mediainfo configuration of the file with the problem. I have installed the latest software version. I've got a similar Samsung model and i've got no problems reading them. Thank you for the help.

General
Complete name jan 30 2012 - 576P.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 1.76 GiB
Duration : 1h 58mn
Overall bit rate mode : Variable
Overall bit rate : 2 127 Kbps
Encoded date : UTC 2013-01-29 04:14:18
Tagged date : UTC 2013-01-29 04:14:18

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 39mn 13s
Source duration : 1h 58mn
Bit rate : 2 000 Kbps
Maximum bit rate : 11.6 Mbps
Width : 1 024 pixels
Height : 576 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.057
Stream size : 558 MiB (31%)
Source stream size : 1.65 GiB (94%)
Writing library : x264 core 129 r2230 1cffe9f
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=5 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=599 / keyint_min=59 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=abr / mbtree=1 / bitrate=2000 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Encoded date : UTC 2013-01-30 01:03:13
Tagged date : UTC 2013-01-29 04:15:10

Audio
ID : 2
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 1h 58mn
Bit rate mode : Variable
Bit rate : 128 Kbps
Maximum bit rate : 146 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Delay relative to video : 33ms
Stream size : 109 MiB (6%)
Encoded date : UTC 2013-01-29 04:14:29
Tagged date : UTC 2013-01-29 04:15:10

[rubberduck]

looks like i'm the only one experiencing this problem !

[Philips - Benedickte]

Hi Rubberduck.

Please see the following formats supported on your TV for USB playback:
• MP3, AAC
• WMA v2 up to v9.2
• Still pictures : JPEG
• MPEG 1, MPEG 2, MPEG 4
• H.264 (MPEG-4 AVC)
• WMV9
• MPEG program and transport stream
• AVI, MP4, MKV, ASF


Best regards,
Benedickte

[rubberduck]

Thank you Benedicte for your response, I agree what you say, i should be able to read mpeg4 or mp4 according to the file format listed above. But i don't ! That is my problem. My updates are uptodate. I read some other files that you list without problem. Is it because it is a 576P and thats not part of their specs ? My toshiba reads it without problems. Really, seing all the problems customers are having with their Philips i don't think i'll buy a Philips next time.

[chrisham]

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec

Sorry, my mistake - forget what I said - I completely missed this part:

H.264 (MPEG-4 AVC)

Edited: below is wrong!

-----

I believe this format is not supported - it's not in the list.

[rubberduck]

i think it is ! mpeg-4, mp4 is listed ...

[chrisham]

i think it is ! mpeg-4, mp4 is listed ...

Sorry, you are right - I missed the line where it says:

H.264 (MPEG-4 AVC)

Sorry, my mistake ...