Hi there,

I just bought the BDP5500 blu-ray device last week to be able to watch Video Futur VOD (France) through the app which should be available. However the app is not visible on the main screen nor available in the App Gallery. However... the Net TV software UI looks to be a little dated and the 4 coloured buttons are half cut off at the bottom of the screen, even though my screen settings are 100% correct in the player's set up. My software version is current (v3.53) and yet something must be awry.

Please let me know how I may correct this.
I don't hold out much hope as the rate of reply in this forum seems pretty dire!

Many thanks.