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  1. #1
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    Philips SA3CNT 16K/37 will not turn on

    My philips device was working fine ever since i got it and i liked it alot. One day the device drops to the floor so i pick it up and check if it is still working. It was still working fine, no visible damage anywhere, and it was still playing music. The Next day as i am listening to a song, the song stops. I check to see why and i look at the screen and it is frozen. I then reset the player, and it happens again, actually keeps happening. I decide to just turn the device off and leave it alone for a day. The day after i leave the device alone, i try many times to turn the device on, but it doesn't turn on. I tried charging it, and the device still does not turn on.

    I tried repairing the device, using the Philips Songbird software on the computer, but since the device doesn't turn on, the "repair my device" app doesn't notice the device has been connected to the computer.

    I really have no idea what is wrong with my GoGear 3 connect device.

    Please someone help


  2. #2
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    Philips - Katerina's Avatar
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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina

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