Hello.


I've recently bought a factory refurbished Fidelio DS3510/37B from an Amazon.com seller.

However, it seems my Fidelio doesn't recognize my iPad (the 1st generation).

It doesn't charge or play the music from the iPad.

I thought it was completely out of order at first but strangely, it worked very nicely with my friend's phones, 3GS and 4S.



I am really eager to fix this problem since I bought the Fidelio to connect with my iPad.

The only thing I can do is to connect them via Bluetooth but that gives me bad sound quality.



Anyone knows how to fix this problem?

Please, help me. Thank you.