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  1. #1
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    DS3020/05 not working with power adaptor

    My dock will work with batteries but not with the power adaptor. I assume the power adaptor is faulty. Any tips on where I can get a replacement? Or any other suggestions as to what else may be at fault?

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    We would recommend you to get in touch with our Technical Support Team for furhter advise. Contacts can be found here - http://www.support.philips.com/suppo...userCountry=gb .
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  3. #3
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    The technical support team helpfully offered a replacement speaker given that my original product was covered by the warranty. However, that was several weeks ago and now all has gone quiet. No responses to my emails...

  4. #4
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    Dear AdrianK,

    please send me the Philips reference number of your case via private message and I will have a look into it for you.

    Kind Regards,

    Philips Moderator Team
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