Philips never paid the Cash Back !

[Cisko08]

I am still waiting the 30€ cash back that you offered on the Arcitec 1050....

pffffff

[Philips - Benedickte]

I am still waiting the 30€ cash back that you offered on the Arcitec 1050....

pffffff

Hi Cisko.

This forum is for Philips TV's only. The product you mentioned here is a shaver and i would advise you to contact your local consumer care regarding this.

Best regards,
Benedickte

[Cisko08]

i don't care of what is this forum for, it's philips forum and its the only place where i can complain on your fake cash back and your dishonest company

[Philips - Benedickte]

i don't care of what is this forum for, it's philips forum and its the only place where i can complain on your fake cash back and your dishonest company

Please see the PM I've sent you.

[Cisko08]

i don't want a PM, i want my money back

[Toengel]

Hi,

so - why don't you call you local customer service? You can complain much, but you won't change something here... it's like calling a wrong number. This forum is for TV and AVM products...

Toengel@Alex

[FON]

reliability and solvency of the company evaluate the whole.

If you don't have specific Site for his product you should let him tell his complain.
I am sure that if you stop the typical you can help him promotes his problem to the responsible, after all you're in the same company.

Surely this is a misunderstanding.

[Toengel]

Hi,

1) I'm not in the "same company"
2) he just started to complain without explaining what happened - and a nicer tone would help a lot...

Toengel@Alex

[FON]

Good Morning,
I was not referring to you Toengel but in Benedickte or any other from philips.
I agree with you that it would be more beneficial to give more explanations,
but! I excusing his frustration because I have experienced the indifference of the local consumer.

[Cisko08]

Hi,

2) he just started to complain without explaining what happened - and a nicer tone would help a lot...

actually I did it, but some Moderator did delete my post & i was bored to write it fully again

So yep I am just complaining and next time you see an offer with a Cash Back by Philips, Don't be sure that you will actually get your money back

[Cisko08]

Hi,

so - why don't you call you local customer service? You can complain much, but you won't change something here... it's like calling a wrong number. This forum is for TV and AVM products...

oh do you really think i didn't ?

they said "it's too late we can't do anything for you , we keep your money and we keep doing fake cash back offer"

(or some sh** like that)


the offert said you be get the money back within 6 or 8 months ... ok ... i called them 10 or 12months later when i did remember that i hadn't still be paid and it was "too late to do anyything"...



I don't want to buy Asia product anymore for others reasons, but if EU companies don't take care of EU customer , i might change my mind and buy asian products

[FON]

Hi Cisco08, i support free opinion but ....
In a deal we should first be correct and then require others the same.
good luck.