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    [SHB9100] degraded sound when microphone is activated


    I hope that you will be able to help me. I fighted a bit to install my headset on Windows Seven, finally I could have a good sound (without cut off when I move my mouse on BT too) but I have always a problem.

    When I call with communicator, the sound is poor in my ear and into the microphone. After some tests I could isolate the issue: when the microphone is activated, the sound is degraded. To check it, I go into the sound panel and click on the Recording tab... here, the sound is degraded.

    Do you know what happenned and how to solve this issue?

    Thanks by advance

    PS : a little suggestion if Philips produce new headsets: include LEDs to know the amount of energy available
    Last edited by aixime; 02-27-2013 at 10:36 AM.

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