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  1. #1
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    Angry Unable to install (no connection to monitor

    After a whole day trying to install the m100 camera + In.Sight app I am losing confidence in this Philips product.

    It started this morning with an "ok" installation. I had to update the firmware for the second camera (title was "red"), but this was not working (tried multiple times).

    Than resetted all camera's.

    Now I get the message "Unable to connect to monitor", Password error, which cannot be the case. I am 100% sure that I have used the right password for wifi.

    Removed the app multiple times, turned off and on the camera's, etc, etc.

    Can I send back this malfunctioning product? I don't want to waste any time unless you have the "golden bullet" which will make the equipment working.
    Last edited by DEDZW0; 06-07-2015 at 10:27 PM. Reason: wording

  2. #2
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    Philips - Rafal's Avatar
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    Hello,

    Thank you for your post.

    What smart phone are you using? What is the In.Sight app version you are using?

    Kind regards,
    Philips Moderation Team

  3. #3
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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina

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