Subtitle problem

[eliseee]

Recently I have bought a MBD3000. I'm really in love with it! It actually exceeds my expectation: the sound and the picture quality just blew me away! (sound is really a surprise)! The only problem I have with my unit is that it doesn't play Chinese subtitle file (srt) in my usb drive. However, the English one does play fine with no problems at all. Just now I read the post from Philips about what the model number means and found out my model, a /12 one, is from continental Europe. Is that the reason why the Chinese subtitle doesn't play?

[Toengel]

Hi,

I think only traditional Chinese is supported...

Toengel@Alex

[eliseee]

so what can be the reason i cant play my chinese subtitle? i named it well indeed...

[Toengel]

so what can be the reason i cant play my chinese subtitle? i named it well indeed...

Hi,

I think it is a firmware related issue... Not all character sets are supported and integrated respectively.

Maybe this helps: http://www.p4c.philips.com/cgi-bin/d...0396&faqview=1

However, it is from the BDP9600/12

Toengel@Alex

[eliseee]

thanks a lot for giving this faq link Toengel@Alex, though it's from bdp9600 as u mentioned.

i think it's insufficient to have offered the simplified chinese only:

[quoted from faq the below]

[ Standard ] - Default setting
English, Irish, Danish, Estonian, Finnish, French, German, Italian, Portuguese, Luxembourgish, Norwegian (Bokmål and Nynorsk), Spanish, Swedish, Turkish
[ Central Europe ]
Polish, Czech, Slovak, Albanian, Hungarian, Slovene, Croatian, Serbian (Latin script), Romanian
[ Cyrillic ]
Belarusian, Bulgarian, Ukrainian, Macedonian, Russian, Serbian
[ Greek ]
Greek
[ Hebrew ]
Hebrew
[ Chinese(Simp)]
Simplified Chinese
[ Korean ]
Korean

thanks so much Toengel@Alex
i think my problem is solved. just the player doesn't support the traditional chinese subtitle... i'll keep it english then...

[kvic]

Character encoding problem had been properly worked out in PC industry when Unicode eventually arrived and had been adopted in major PC operating systems such as Windows, Mac OS X and Linux. That was like 10 years ago.

I would bet almost all advanced electronic appliances such as BDP 9600 is running a kind of Linux internally. By that I would assume Unicode support on Chinese is properly inherited from the hard work done in the Linux community. If BDP 9600 can support simplied Chinese, what makes it so difficult to support traditional chinese display?

In my local 9500 and 9600 forums, I'm hearing angry customers complaining about 9500 not supporting traditional chinese properly even on the Menu UI itself! (that's ridiculous given that the product is market'ed to be with support of traditional chinese menu!)

Now back to the support of chinese subtitles files such MKV / *.SRT, why can't traditional chinese be supported properly? I meant I'm not even talking about missing characters. But for all the common encoding of traditional chinese that I throw at my 9600, it just refuse to recognize the encoding. The character encoding I tried: Big-5, UTF8-Little Endian, UTF8-Big Endian, UTF8-Byte Order Mark. Nothing worked for traditional chinese!

Philips, can you support traditional chinese properly in your next firmware release, please?

[Philips]

Topic moved to 'Blu-ray Product Support'.

[eliseee]

thanks philips support. felt weird i couldn't see this posting in the forum before and now i found it.

[dj addams]

hi, i have from friend avatar 3d bd nad subtitles are not always in middle of the screen. sometimes are on left side and sometimes on right and i don´t know why?other films not problem...

[Toengel]

Hi,

is this an original Blu-ray 3D?

Toengel@Alex

[dj addams]

Hello
no it is not original. movie is perfect in 3d but subtitles are left or right sometimes. i have philips not panasonic tv.so 3d avatar i can´t buy now.i must try original from someone if it works...

[Toengel]

Hi,

as far as I know is that subtitles do not work correctly, if you have Side-by-Side coded movies (MKV)...

Toengel@Alex

[dj addams]

with mkv and side by side i never had a problem (BDP9600)
only with this blu ray disc.and 2d (which are on this 3d version too) again are subtitles once on left and once on right side, and not only middle of the screen they must be. but the movie was amazing
i have original 2d bd disc (theatrical and that new extedted) but there i not trying subtitles, there is audion in my language..

but thanks for help

[eliseee]

@Toengel: thanks for your help. but i dont think the firmware from another device help mine. guess you are not a moderato r:P cos a moderator should have given accurate answer. if you are just someone out there helping other customers out, i d like to give you my appreciation , cos u really help a lot (498 posts!)

@jd addams: mine is having the same problem, not left and right, but switching from top to bottom and bottom to top. i can see the reason behind is not to hinder you from watching the scene, but yes, it s quite distracting. thought that s some sort of setting and can be adjusted.

can moderator here help ? :P

[Toengel]

Hi,

I DO NOT recommend to use a firmware from a different device. I only want to show you a FAQ where the supported subtitles languages are listed...

Toengel@Alex