Subtitle problem

**eliseee** · 03-04-2011, 08:48 AM

Recently I have bought a MBD3000. I'm really in love with it! It actually exceeds my expectation: the sound and the picture quality just blew me away! (sound is really a surprise)! The only problem I have with my unit is that it doesn't play Chinese subtitle file (srt) in my usb drive. However, the English one does play fine with no problems at all. Just now I read the post from Philips about what the model number means and found out my model, a /12 one, is from continental Europe. Is that the reason why the Chinese subtitle doesn't play?

**Toengel** · 03-04-2011, 08:57 AM

Hi,

I think only traditional Chinese is supported...

Toengel@Alex

**eliseee** · 03-04-2011, 09:26 AM

so what can be the reason i cant play my chinese subtitle? i named it well indeed...

**Philips** · 03-04-2011, 09:27 AM

Topic moved to 'Blu-ray Product Support'.

**eliseee** · 03-04-2011, 09:28 AM

thanks philips support.

felt weird i couldn't see this posting in the forum before and now i found it.

**Toengel** · 03-04-2011, 10:01 AM

Originally Posted by eliseee

so what can be the reason i cant play my chinese subtitle? i named it well indeed...

Hi,

I think it is a firmware related issue... Not all character sets are supported and integrated respectively.

Maybe this helps: http://www.p4c.philips.com/cgi-bin/d...0396&faqview=1

However, it is from the BDP9600/12

Toengel@Alex

**dj addams** · 03-04-2011, 01:55 PM

hi, i have from friend avatar 3d bd nad subtitles are not always in middle of the screen. sometimes are on left side and sometimes on right and i don´t know why?other films not problem...

**Toengel** · 03-04-2011, 02:24 PM

Hi,

is this an original Blu-ray 3D?

Toengel@Alex

**dj addams** · 03-04-2011, 02:28 PM

Hello
no it is not original. movie is perfect in 3d but subtitles are left or right sometimes. i have philips not panasonic tv.so 3d avatar i can´t buy now.i must try original from someone if it works...

**Toengel** · 03-04-2011, 02:31 PM

Hi,

as far as I know is that subtitles do not work correctly, if you have Side-by-Side coded movies (MKV)...

Toengel@Alex

**dj addams** · 03-04-2011, 02:44 PM

with mkv and side by side i never had a problem (BDP9600)
only with this blu ray disc.and 2d (which are on this 3d version too) again are subtitles once on left and once on right side, and not only middle of the screen they must be. but the movie was amazing
i have original 2d bd disc (theatrical and that new extedted) but there i not trying subtitles, there is audion in my language..

but thanks for help

**eliseee** · 03-06-2011, 03:19 PM

@Toengel: thanks for your help. but i dont think the firmware from another device help mine. guess you are not a moderato r:P cos a moderator should have given accurate answer. if you are just someone out there helping other customers out, i d like to give you my appreciation , cos u really help a lot (498 posts!)

@jd addams: mine is having the same problem, not left and right, but switching from top to bottom and bottom to top. i can see the reason behind is not to hinder you from watching the scene, but yes, it s quite distracting. thought that s some sort of setting and can be adjusted.

can moderator here help ? :P

**Toengel** · 03-06-2011, 03:37 PM

Hi,

I DO NOT recommend to use a firmware from a different device. I only want to show you a FAQ where the supported subtitles languages are listed...

Toengel@Alex

**dj addams** · 03-06-2011, 06:39 PM

hello
that subtitles "problem" when are once left or right or other place is correct.it must be. i ask in one forum and other user tell me he is issue too but it is correct.so ok, subtitles are made like that. so, and yes i have o player option to correct subtitles but only up and down i can choose position.but if i try to put up or down, player freeze and i must turn off and there put on to work. so i only play the movie and enjoy it

and it´s nice

**eliseee** · 03-07-2011, 08:33 AM

thanks a lot for giving this faq link Toengel@Alex, though it's from bdp9600 as u mentioned.

i think it's insufficient to have offered the simplified chinese only:

[quoted from faq the below]

[ Standard ] - Default setting
English, Irish, Danish, Estonian, Finnish, French, German, Italian, Portuguese, Luxembourgish, Norwegian (Bokmål and Nynorsk), Spanish, Swedish, Turkish
[ Central Europe ]
Polish, Czech, Slovak, Albanian, Hungarian, Slovene, Croatian, Serbian (Latin script), Romanian
[ Cyrillic ]
Belarusian, Bulgarian, Ukrainian, Macedonian, Russian, Serbian
[ Greek ]
Greek
[ Hebrew ]
Hebrew
[ Chinese(Simp)]
Simplified Chinese
[ Korean ]
Korean

thanks so much Toengel@Alex
i think my problem is solved. just the player doesn't support the traditional chinese subtitle...

i'll keep it english then...

Topic: Subtitle problem

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