Periodically frequent connection errors and black screen

[lemvigh]

Periodically I will get frequent connection errors when navigating services in the services section (currently either TunedIn or Spotify). I have never had any problems with opening Settings, and when I check Network status it has always been Good - also when encountering connection erros with the above mentioned services. There hasn't been any problems with the internet connection either.

Here are some samples of the error messages I get with the connection errors are

{'command':'ELAPSE','value':102,'mute':0,'shuffle' :0,'repeat':0,'play':1,'volume':16,'TotalTime'}
{'command':'BACK','status':SUCCESS','value':'/bac$03$00$001$0','msg',''}

The pattern is often like this:
I get a connection error, and when I press OK, I go to the Services speaker list.
I enter the speaker again and try to reopen the service. New Connection error.
I can repeat these steps X number of times, but then it sometimes happens when entering the service that the screen will go black. I close and reopen the app, and then often I'm able to connect to the service.
It seldom helps just closing the app, without having seen the black screen first.

[lemvigh]

And I've noticed that when the system recovers from this state of repeated connection errors, my last search will no longer appear in the various search boces of the services. Some state has been cleared.

[Philips - QK]

Dear Lemvigh,

A PM has been sent to you. Kindly check your inbox.

Kind regards,
Philips Moderation Team