Digital radio not working

[peter.millard36]

I have a month old DCB291/12. It worked fine but now after one month the digital radio cannot find any stations. I have removed the power supply, switched on and off but it wont work. When I go on the FM radio it does not work. When I switch it off an d back on. The FM radio works fine. The dock seems to work fine at all times

[Vaga]

Hi peter, welcome to the forum! have you tried to tune the radio in a different location of your place? Sometimes there could be an interference created by something which has been recently installed and the reception signal has gone weak for that area so the unit would not pick up the signal in that part of the house at all.

[Philips - Tereza]

Dear Peter,

just a quick follow up on your problem. Has this been sorted out or you need further assistance?

Kind Regards,

Philips Moderator Team

[Philips - Katerina]

Hello participants of the thread and forum members in general!

Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

Kind regards
Philips – Katerina