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  1. #1
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    GSM noise with AS111 using galaxy s3

    I have just received my second AS111 after sending the first one back because of the typical GSM noise you get when for instance receiving a message near a speaker. The AS111 should be protected against this noise according to the specifications, however I still have this problem. I tried re-installing the fidelio app and switching off internet connections on my Samsung Galaxy S3 already. This phone should be compatible with the AS111. How should I solve this problem?
    Last edited by StefanUp; 03-16-2013 at 11:58 AM.

  2. #2
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    but that's very stranger but it is more likely a hardware issue again. there were few users a while ago having the same problem. let's ask them what was their solution to this......

    http://www.supportforum.philips.com/...d-interference

    http://www.supportforum.philips.com/...rference-noise

  3. #3
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    sorry, didn't realize the topics are closed already. however, you can try and send them PM to see how did they sort this issue out.
    Last edited by Faust; 03-20-2013 at 10:23 AM.

  4. #4
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    Philips - Tereza's Avatar
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    Dear StefanUp,

    just a follow up on your issue. Have you managed to get a solution for this or you require further assistance?

    Thank you very much.

    Kind Regards,

    Philips Moderator Team
    Forum Mod

  5. #5
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    Quote Originally Posted by Philips - Tereza View Post
    Dear StefanUp,

    just a follow up on your issue. Have you managed to get a solution for this or you require further assistance?

    Thank you very much.

    Kind Regards,

    Philips Moderator Team
    Dear Tereza,
    I still haven't solved the problem and still need assistance. I also tried calling the consumer service, I still expect them to contact me, which they just don't do. I'm getting tired of calling the hotline all the time constantly replying me with the same answer; We will send this problem to the technical division.
    I tried the galaxy s2 on the device without any trouble, so it probably has to do with the (stronger?) Galaxy s3, which is strange since it's a very popular phone which should be suitable for the AS111.
    I hope to hear from you soon.
    Kind regards,
    StefanUp

  6. #6
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    Dear StefanUp,

    I have sent you a private message. Kindly check your inbox.

    Thank you very much.

    Kind Regards,

    Philips Moderator Team
    Forum Mod

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