42PFL6007/12 Picture Style Setting bug

[jHawk]

TV: 42PFL6007/12
Software: QF1EU-0.150.82.0

The TV's standard setting for picture with "HD Natural Motion" looks absolutely terrible with lots of artifacts and ugly "soap opera" / "cheap home video cam" -effect and digital skin color. I've found several topics on this listed on the forum, so I'm sure you are aware of this.

I do love the picture style setting called "movie" though - it disables all the ugly color-gradings, and it softens the picture in a good natural way and best of all it disables HD Natural Motion.

But at least once a day when the TV has been on standby or if there has been a change of source, the setting gets "corrupted"... The color-grading gets a greyish filter and the HD Natural Motion is back (even though movie picture style is selected and HD natural Motion is off (well, the interface says it's off... but it isn't). The solution os often simple - I have to go to the settings and select picture style and then switch to another picture style and then back to movie mode... most of the time this works and the beautiful colors are back and the HD Natural Motion is off.

But it is quite an annoying bug... I shouldn't have to go to the settings menu every day and toggle between presets to get the setting I already selected.

[Philips - Benedickte]

Hi jHawk.


Please update your TV to the latest software. At this moment it's 150.85 and can be found on the supportpage for your tv.


Best regards,
Benedickte

TV: 42PFL6007/12

Software: QF1EU-0.150.82.0

The TV's standard setting for picture with "HD Natural Motion" looks absolutely terrible with lots of artifacts and ugly "soap opera" / "cheap home video cam" -effect and digital skin color. I've found several topics on this listed on the forum, so I'm sure you are aware of this.

I do love the picture style setting called "movie" though - it disables all the ugly color-gradings, and it softens the picture in a good natural way and best of all it disables HD Natural Motion.

But at least once a day when the TV has been on standby or if there has been a change of source, the setting gets "corrupted"... The color-grading gets a greyish filter and the HD Natural Motion is back (even though movie picture style is selected and HD natural Motion is off (well, the interface says it's off... but it isn't). The solution os often simple - I have to go to the settings and select picture style and then switch to another picture style and then back to movie mode... most of the time this works and the beautiful colors are back and the HD Natural Motion is off.

But it is quite an annoying bug... I shouldn't have to go to the settings menu every day and toggle between presets to get the setting I already selected.

[jHawk]

Thanks for your reply. I updated to 150.85 but the problem persist. The HD Natural Motion is defiantly better, but I'm still not interested in using it

The picture setting still gets "corrupted"... HD Natural Motion returns now and then after standby or change of sources (even though movie picture style is selected and HD natural Motion is off (well, the interface says it's off... but it isn't). The old solution still works - I have to go to the settings and select picture style and then switch to another picture style and then back to movie mode... most of the time this works and the beautiful colors are back and the HD Natural Motion is off.

Hope my problem description is clear and you'll add it it to philips's internal bug list report. It's obviously a software problem, and should be fixable with an update.

PS. I don't understand why every TV manufacture has HD natural motion enabled by default. It looks terrible.

Hi jHawk.


Please update your TV to the latest software. At this moment it's 150.85 and can be found on the supportpage for your tv.


Best regards,
Benedickte

[tEEonE]

Hi,

I have the exact same issue on a 47PFL6907T. I too, really don't understand why the natural motion is enabled by default either - i was scared for a full evening on the day i got my TV, that this was how everything was going to look like forever!

Benedickte; any comforting words for us?

[aise]

Clear LCD "ON" and HDNM/PNM "OFF". This way it doesn't force it "ON".

[jHawk]

Did you report the bug, Benedickte?

[jHawk]

Please let me know if the issue needs any other information for you to take care of it.