So after almost 4 months, I have heard from the Authorized Service Center that they cannot fix my HTS8100. 4 months for this answer!

So now I am waiting to hear something from Tereza from Philips. Hope to hear about some solution after so much time. Very frustrating...

Quote Originally Posted by fduvall View Post
@f1valk - Still no word from the service center. I will call them again tomorrow, but they told me 3 weeks ago that I would have an answer in 48 hours. Does NOT look good.

And Philips corporate said that they can't do anything for me, that ALL correspondence would have to be between me and the service center.

Why corporate can't call their own service center does not make sense to me.