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  1. #1
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    NP3500 with latest firmware locks up every 2/3 minutes

    My NP3500 locks up every 2/3 minutes, EVEN when simply set to AUX input, if connected to my home's wifi.

    It works flawlessly if not connected to the network, or if connected by cable.

    What's happening? I would prefer not to have cables around the room, and I'd also like to understand what's happening...

  2. #2
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    Hello ShoresOfNowhere,

    Thank you for your post.

    Can you clarify what you mean by "locks up"? Do you mean the screensaver activates?

    Kind regards,
    Philips Moderation Team

  3. #3
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    Simply put, it stops responding to any command, both from the remote and the power button, the screen freezes and the only thing that makes it work again is a power cycle.

  4. #4
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    Hello,

    Have you tried factory reset?

    Kind regards,
    Philips Moderation Team

  5. #5
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    No, I'll try it and report back here.

  6. #6
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    Nope, it's just the same: 2/3 minutes and then it's locked up.

  7. #7
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    Hello,

    How many devices are connected to your home network? Is your network firewalled?

    Kind regards,
    Philips Moderation Team

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