philips aurea

[nilovato]

da un paio di giorni la mia tv fa i capricci, l'immagine scompare... l'audio no tutto succede dopo circa 2/5 minuti dall'accensione...... ho aggiornato il software ma senza risolvere il problema..... hhheeellllpppp grazie a tutti

[Philips - Benedickte]

da un paio di giorni la mia tv fa i capricci, l'immagine scompare... l'audio no tutto succede dopo circa 2/5 minuti dall'accensione...... ho aggiornato il software ma senza risolvere il problema..... hhheeellllpppp grazie a tutti

Hi Nilovato.

Please write in English as this is an english forum.

I would advise you to contact your local customer service. Please have full model number, serial number and Proof of purchase available when calling them up.

Best regards,
Benedickte

[nilovato]

for a couple of days my tv is flakey, the picture disappears ... audio does not all happen after 2/5 minutes from power ...... I updated the software but without solving the problem ..... hhheeellllpppp thanks to all

[Philips - Ina]

for a couple of days my tv is flakey, the picture disappears ... audio does not all happen after 2/5 minutes from power ...... I updated the software but without solving the problem ..... hhheeellllpppp thanks to all

Hi Nilovato,

Thank you for posting in English.

Could you please confirm your TV's model number and the current software version installed on your TV?

Do you experience this on all sources?

Please try to reinstall the channels if they are installed on the internal tuner. If you have a set top box, please check the connection.

If possible, try to reinstall the TV.

Best regards,
Ina