Text TV subpages

[jcb.hnsn]

Is it possible to not use the subpages on TTV because it block for the clock in upper right corner.
I tried to go to the subpage option in the menu and select off but that didnt help

[Philips - Ina]

Hi Jcb.hnsn.

Welcome to the TV forum.

Could you please confirm your model number and the current software version installed on your TV.

Thank you very much.

Best regards,
Ina

Is it possible to not use the subpages on TTV because it block for the clock in upper right corner.
I tried to go to the subpage option in the menu and select off but that didnt help

[jcb.hnsn]

[QUOTE=Philips - Ina;58387]Hi Jcb.hnsn.

Welcome to the TV forum.

Could you please confirm your model number and the current software version installed on your TV.

Thank you very much.

Best regards,
Ina


Model nummer: 42PFL6678S/12

Software update from internet 42pfl6678s_12_fus_aen

Thx

[Philips - Ina]

Hi Jcb.hnsn,

Thank you for the information. However, I would very much like to ask you to confirm the actual software version installed.

You can find this in the Current Software Information menu point:
Home > Setup > Software Settings > Current Software Info > Current Software.

Best regards,
Ina


[QUOTE=jcb.hnsn;58402]

Hi Jcb.hnsn.

Welcome to the TV forum.

Could you please confirm your model number and the current software version installed on your TV.

Thank you very much.

Best regards,
Ina


Model nummer: 42PFL6678S/12

Software update from internet 42pfl6678s_12_fus_aen

Thx

[jcb.hnsn]

[QUOTE=Philips - Ina;58445]Hi Jcb.hnsn,

Thank you for the information. However, I would very much like to ask you to confirm the actual software version installed.

You can find this in the Current Software Information menu point:
Home > Setup > Software Settings > Current Software Info > Current Software.

Best regards,
Ina


Yes. QF2EU-0.64.18.0

Thx again

[Philips - Ina]

[QUOTE=jcb.hnsn;58446]

Hi Jcb.hnsn,

Thank you for the information. However, I would very much like to ask you to confirm the actual software version installed.

You can find this in the Current Software Information menu point:
Home > Setup > Software Settings > Current Software Info > Current Software.

Best regards,
Ina


Yes. QF2EU-0.64.18.0

Thx again

Hi Jcb.hnsn,

If you press the OPTIONS button while in TTV and select "Cycle Subpages", the subpage bar at the top will disappear and the pages will start to scroll automatically.

Best regards,
Ina

[jcb.hnsn]

[QUOTE=Philips - Ina;58499]

Hi Jcb.hnsn,

If you press the OPTIONS button while in TTV and select "Cycle Subpages", the subpage bar at the top will disappear and the pages will start to scroll automatically.

Best regards,
Ina

OK. I press option in TTV and select Cycle subpages. Then the option is on or off and i select off but the bar is still at the top. It still shows subpage option 1-4 on my tv.

Thx

[Philips - Ina]

[QUOTE=jcb.hnsn;58549]

OK. I press option in TTV and select Cycle subpages. Then the option is on or off and i select off but the bar is still at the top. It still shows subpage option 1-4 on my tv.

Thx

Hi Jcb.hnsn,

The Cycle Subpages option should be set to ON. Sorry, I wasn't very clear on that point.

Best regards,
Ina

[jcb.hnsn]

[QUOTE=Philips - Ina;58606]

Hi Jcb.hnsn,

The Cycle Subpages option should be set to ON. Sorry, I wasn't very clear on that point.

Best regards,
Ina

OK I tried that and it works briefly. When i set it to on it works but as soon as i go to page 101 and then back to 100 it is back. And when I check the setting it is back to off.
When I choose on and press OK it goes back to TTV. There are no confirmation. Is that right?

Thx

[Philips - Ina]

[QUOTE=jcb.hnsn;58650]

OK I tried that and it works briefly. When i set it to on it works but as soon as i go to page 101 and then back to 100 it is back. And when I check the setting it is back to off.
When I choose on and press OK it goes back to TTV. There are no confirmation. Is that right?

Thx

Hi Jcb.hnsn,

I have forwarded your enquiry on to development. I will get back to you when I have more information about this behavior.

You are correct that there is no confirmation. After the selection is done it will simply react accordingly.

Best regards,
Ina