Topic: Unable to connect to internet radion

Topic Tools
- Show Printable Version
- Subscribe to this Topic…
Search Topic
- Advanced Search
Display
- Linear Mode
- Switch to Hybrid Mode
- Switch to Topiced Mode

03-23-2013, 11:35 AM #1
Johnboy

View Profile

View Forum Posts

Private Message

Give Away Points
New Member

Achievements:

Join Date

Mar 2013

Posts

1

Points

14
Level

1

Thanks

0

Thanked 0 Times in 0 Posts

Rep Power

0
Unable to connect to internet radion

Having trouble connecting to the internet radio enter my email address and then after entering my password am told it is invalid. have tried resetting password, opened a new account but none of these work. Any ideas?
Reply With Quote
03-23-2013, 02:21 PM #2
Tias

View Profile

View Forum Posts

Private Message

Visit Homepage
Gold Member

Achievements:

Join Date

Jun 2011

Location

Santiago, Chile

Posts

331

Points

4,737
Level

20

Thanks

0

Thanked 25 Times in 21 Posts

Rep Power

6
Hi !
What device do you have ?

Have you tried to make factory reset ? (No worries, you will not lose any music in when doing a Factory rest.)
If that does not help, try posting the WiFi MAC address of your unit here and then perhaps Philips can make a reset of your account.

Cheers !
Reply With Quote
03-25-2013, 09:02 AM #3
Philips - Tereza

View Profile

View Forum Posts

Private Message
Moderator

Achievements:

Join Date

Feb 2013

Posts

182

Points

1,479
Level

10

Thanks

9

Thanked 9 Times in 8 Posts

Rep Power

10
Dear Johnboy,

please let us know your WiFi Mac address, model and serial number of your product and we will have a look into this.

Thank you very much.

Kind Regards,

Philips Moderator Team

Forum Mod
Reply With Quote