Hi - had my gogear muse 8gb for 2.5 years with no problems. Yesterday it wouldn't turn on, despite a full charge. I installed Songbird and tried to do a firmware update and a repair/factory reset and every time I tried - the Songbird software crashed before the end of the update.

The unit will not turn on and the screen only lights up when attached to USB. Battery dead? When plugged into the pc, the unit shows full battery.

Any ideas what the problem might be and why the hell is the Songbird software so bloody rubbish?