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    Philips won't replace my TV after 5 failatures during warranty. HELP!

    Hi all,

    i have come here yealing for help!

    My Philips TV has failed 5 times already, two times had HDMI board changed, onece the complet LCD pannel and two more replacementes.

    after all this time (all during warranty) Philips rejected to replace my TV!!!!!

    i have open incidentes and discussed with customer care on the phone, but i just can't get a real solution for my problem.

    I'm running out of warranty soon and my TV will fail again for sure.

    This is not a normal problem and hope not a normal behaibeur from Philips.

    Hope someone from Philips on this Forum could help me solve this.

    KR
    Martin

  2. #2
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    Philips - Benedickte's Avatar
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    Quote Originally Posted by 2martinis View Post
    Hi all,

    i have come here yealing for help!

    My Philips TV has failed 5 times already, two times had HDMI board changed, onece the complet LCD pannel and two more replacementes.

    after all this time (all during warranty) Philips rejected to replace my TV!!!!!

    i have open incidentes and discussed with customer care on the phone, but i just can't get a real solution for my problem.

    I'm running out of warranty soon and my TV will fail again for sure.

    This is not a normal problem and hope not a normal behaibeur from Philips.

    Hope someone from Philips on this Forum could help me solve this.

    KR
    Martin
    Hi Martin.

    Please see the PM i've sent you.

    BR,
    Benedickte
    Forum Mod

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