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    42PFL5008G/77 rebooting, crashing, lost internet connectivity

    The TV has issues on Smart TV app... Mostly, using Netflix. Random reboots, random lost of connectivity (have to reboot manually to solve it). It's really annoying. It is on the last stable FW (001.017.000.001).
    Also, I did a factory reset and a re-install TV.
    Please review this and fix it. Can't use the TV without thinking of "it will reboot in a few...".

    Thanks in advance

    42PFL5008G/77

    Random reboots all the time. With USB, Smart TV Apps, etc...
    It's really annoying. It is software related or hardware failure???
    Please answer Philips, we have paid for the product!!!!!
    Last edited by Philips - Ina; 06-25-2013 at 08:13 AM. Reason: Double posted

  2. #2
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    Philips - Ina's Avatar
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    Quote Originally Posted by gaspo53 View Post
    The TV has issues on Smart TV app... Mostly, using Netflix. Random reboots, random lost of connectivity (have to reboot manually to solve it). It's really annoying. It is on the last stable FW (001.017.000.001).
    Also, I did a factory reset and a re-install TV.
    Please review this and fix it. Can't use the TV without thinking of "it will reboot in a few...".

    Thanks in advance

    42PFL5008G/77

    Random reboots all the time. With USB, Smart TV Apps, etc...
    It's really annoying. It is software related or hardware failure???
    Please answer Philips, we have paid for the product!!!!!

    Hi Gaspo,

    As your issues require in-depth troubleshooting I would advise you to contact your local customer service:
    http://www.support.philips.com/suppo..._selector.jsp?
    Select your Country and the Contact.

    Best regards,
    Ina

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