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  1. #1
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    Thumbs up Experience thread - FW 0.97.0.0 (v0.97) - for 4xx7 and 5xx7 series - 2012

    For details got to post #5 (click here: http://goo.gl/Iy1c3).
    Last edited by Philips; 04-12-2013 at 10:23 AM. Reason: Had to update and link to 'official' release post.

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    Hallo, I need your help with all this software’s.
    I have a 32pfl5507h/12 and the Philips site into the software page of the product have the 96.0 version but into the FAquestions I find :
    1) 97.0 from 22-3-2013 for <<Software solution for issue related to TV turning on and off by itself and/or does not respond to the remote control>>
    2) 97.0 from 19-3-2013 for <<Software solution for issue related to audio, picture and/or signal loss when you watch TV from a Freebox/UPC set-top box connected via HDMI.>>
    3) 99.00 from 18-12-2013 for <<What should I do when my TV turns on and off by itself and/or does not respond to the remote control?>>
    Which one I must have?
    Why 2 solutions for 2 different issues with 2 different dates have the same name (97)?
    Or why version 99 is 3 months before 97? 97 versions should not be earlier than 99?

  3. #3
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    Mainsoftware 0.97.0.0
    Standbysoftware 99.0.0.0

    These two are the latest, install both if you have one of the discribed problems.

  4. #4
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    Mainsoftware 0.97.0.0
    Standbysoftware 99.0.0.0

    Both installed and working ok, still testing...

  5. #5
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    Thumbs up Experience thread - FW 0.97.0.0 (v0.97) - for 4xx7 and 5xx7 series - 2012

    Hi,

    INFO:
    The new FW is live. For technical feedback (pos. and neg. points) please post here: http://goo.gl/NMSrk. This thread is more for details and discussions.

    IMPORTANT:
    1. After upgrading your TV, it is necessary to perform a "cold start". This means that, after the TV is running again (after the update), shut down the TV, wait 1 minute (till all components are shut down), and unplug the TV from the mains (pull power cord) for 2 minutes before starting again.

    2. If your TV menu language is selected as Portuguese, follow the instructions below:
    • After you have inserted the USB flash drive to the TV, please wait for 30 seconds. The software upgrade starts automatically.
    • If the software upgrade does not start automatically, disconnect the power cable from the power outlet. Do not remove your USB flash drive. Wait for one minute then reconnect the power cable, the software upgrade starts automatically.

    3. You are highly recommended to update your TV with the Standby software version 99.0.0.0. You may
    download the Standby software from the FAQ “What should I do when my TV turns on and off by itself and/or does not respond to the remote control?” (go to support page http://www.support.philips.com/suppo...g_selector.jsp, select country/language, search for your model number, go to FAQ's and search for this FAQ).

    CHANGELOG:
    Each release contains all solutions identified in the earlier version. The latest software solves the issues below:

    Q554E_0.97.0.0 (Date published: 2013-04-08)
    • Updated predefined channel list of Sky in Germany, Austria and Switzerland.
    • Black screen when switching from analog channel to SCART.
    • Intermittently losing picture and sound.
    • Audio, picture and/or signal dropouts when watching TV via a Freebox set-top box connected via HDMI.
    • Video and audio loss via HDMI connection with UPC Horizon set-top box.
    • TV turns off and on by itself.
    • TV does not response to remote control.

    Q554E_0.96.0.0 (Date published: 2012-12-18)
    • TV tunes to the wrong channel when you select the channel in EPG.
    • TV keeps turn off and on by itself after you perform the first time installation.
    • TV hangs after wake up from standby.
    • Unable to play video using BBC iPlayer.
    • Unable to play MP4 files.
    • TV turns off and on by itself when EasyLink is enabled.
    • Clock displays the wrong time. (Only applicable to country, Slovakia)
    • Channel Ned1 is not stored during analog channel installation. (Only applicable to country, Netherlands)

    Q554E_0.93.0.0 (Date published: 2012-10-16)
    • HbbTV application is not working. (Only applicable to country, Czech Republic)
    • HTTP Live Streaming is not working.
    • Wrong characters shown in EPG for Slovak language.
    • Improved BBC iPlayer’s functionality and performance.

    Q554E_0.92.0.0 (Date published: 2012-09-25)
    • Picture is distorted when you switch from HDMI 3D content to analog channels.
    • Subtitle is shown in strange colours.
    • Analog services are not available in channel grid.

    Q554E_0.91.0.0 (Date published: 2012-08-16)
    • E-Sticker update for 26PFL4007 models.
    • Unable to play rented movies from online video store.
    • Half of the picture is cut-off when you switch from 3D content to analogue channel.
    • TV has slow response to play the files from USB or PC through SimplyShare.

    Q554E_0.90.0.0 (Date published: 2012-07-30)
    • TV keeps rebooting by itself.
    • TV keeps restarting itself when streaming from Videociety. (Only applicable to country, Germany)
    • Subtitle menu cannot be opened anymore and P+/P- do not work anymore after you switch
    between channels with HbbTV application switched on.
    • Missing satellite channels. (Only applicable to country, Germany)
    • TV reboots by itself when you switch it on from standby when Portuguese is selected as menu
    language.
    • Unable to perform software upgrade when Portuguese is selected as menu language.

    Q554E_0.89.0.0 (Date published: 2012-07-09)
    • White dots appear onscreen while watching 3D movie from USB. (Only applicable to 3D models)
    • Picture is corrupted when you watch a video in [2D to 3D conversion] mode. (Only applicable to 3D
    models)

    Q554E_0.88.0.0 (Date published: 2012-07-02)
    • Unable to view all your favourite channels in the favourite list.
    • No DVB-C channel is being installed on ZIGGO network. (Only applicable to country, Netherlands)
    • Missing satellite channels. (Only applicable to country, Germany)
    • Added an option to disable the deletion of channels in background install. (Only applicable to Kmodels)

    Q554E_0.87.0.0 (Date published: 2012-06-21)
    • TV switches to standby by itself after power on for few minutes.
    • TV turns off and on by itself while watching satellite channels. (Only applicable to K-models)
    • “The video format is not supported” message appears onscreen via HDMI connection.
    • TV has no sound when you play a video from Smart TV applications.
    • Intermittent picture freeze and sound loss during TV programme recording playback.
    • Picture is stretched and distorted when you watch a video in [Auto zoom] picture format.
    • Subtitle is not synchronized with the video.
    • Subtitle menu cannot be opened anymore and P+/P- do not work anymore after you switch
    between channels with HbbTV application switched on.
    • Flickering lines appear after you select [2D to 3D conversion]. (Only applicable to 5000 series)
    • Picture remains in 2D mode although [2D to 3D conversion] is selected. (Only applicable to 5000
    series)

    Q554E_0.79.4.0 (Date published: 2012-06-13)
    • Improved sound performance for HDMI connection.
    • E-sticker update for 37PFL4017K/12 and 42PFL4317K/12.
    • “No access” message appears when you watch a pay channel.
    • TV hang-up during DVB-C channel installation.

    Q554E_0.79.2.0 (Date published: 2012-04-04)
    • Onscreen [Help] content update.
    • Improvement on German OSD translation.
    • Black screen with no sound from scrambled digital TV channels with CAM inserted. (Only applicable
    to country, Norway)
    • TV turns off and on by itself when you play web radio in HbbTV application.

    Q554E_0.79.1.0 (Date published: 2012-03-14)
    • Unable to switch channel with CAM inserted. (Only applicable to country, France)
    • No picture but sound is available while watching a HD channel. (Only applicable to country, Norway)
    • Improvement on the subtitle performance. (Only applicable to country, Norway)
    • Not possible to perform automatic sorting of satellite channels. (Only applicable to K-models)
    • Incorrect channel list display in the favourite list. (Only applicable to country, Netherlands)

    Q554E_0.74.1.0 (Date published: 2012-02-28)
    • Initial production software.


    Kind regards,
    JuAn
    Last edited by Philips; 04-12-2013 at 10:29 AM. Reason: Added link.
    Forum Mod

  6. #6
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    In lastest FW 0.97.0.0 and in 0.96.0.0 there isn't setting in the settings to switch HbbTV on and off. I think there was this setting in FWs from past but I don't remember which one it was. Have you noticed this bug and is the fix coming soon? Tell if you need additional information. TV model is 32PFL4007T/12.

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    Hi,

    this option is still there... try e.g. via option key (at the bottom of the list).

    Toengel@Alex

  8. #8
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    But all options are missing, see the pictures:




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    I am not sure, but i think the option should be there. I would try:

    - reinstall TV

    - reinstall TV and choose a different country (f.e. germany)

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    1. Clear LCD causing sound drops on DVB-T dolby digital!
    2. Sometimes HDMI-ARC doesn't power on Amplifier
    3. Hbbtv - "XML Parse error" causing black screen and restart tv
    4. Wifi very unstable (max signal strength), doesn't reconnect after disconnect (cable internet much better)

  11. #11
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    Quote Originally Posted by mistrzb View Post
    1. Clear LCD causing sound drops on DVB-T dolby digital!
    2. Sometimes HDMI-ARC doesn't power on Amplifier
    3. Hbbtv - "XML Parse error" causing black screen and restart tv
    4. Wifi very unstable (max signal strength), doesn't reconnect after disconnect (cable internet much better)
    Hi Mistrzb.

    Please see the PM i've sent you.

    Best regards,
    Benedickte
    Forum Mod

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    Quote Originally Posted by burnhoven View Post
    I am not sure, but i think the option should be there. I would try:

    - reinstall TV

    - reinstall TV and choose a different country (f.e. germany)
    With germany the menus don't change, but if i press the red button it searches hbbtv-weblink from philips internet tv-guide system if I'm correct. And there isn't hbbtv things for finland.

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    I made new shot of ghosting/smearing problem, 0.97FW does not solve the problem. http://www.youtube.com/watch?v=_omUV...ature=youtu.be

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    Quote Originally Posted by mistrzb View Post
    3. Hbbtv - "XML Parse error" causing black screen and restart tv
    Could you tell me, how you fixed it ?

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    Tv Model 40PFL5507K/12
    Previous Firmware 0.96
    I've upgrade this new firmware today,everything else like 0.96,but I've noticed one thing,somethimes while I was watching movie via USB on version 0.96,The Tv is reboot by itself,it happened but rarly,but with this new version tv is not rebooting,just minor interruption picture going black,but nothing happen i press any button and is return to normal,which I think is ok.

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