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  1. #1
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    Np2900 ko during update

    Hi, i searching for help.
    My np2900 started a Firmware Download 2 weeks ago , during the proceeding dowload my wife cutts the power.
    Now the Radio promptes to Plug in the LAN and power on. The Radio is connecting to the Router but afterwards stucking at " checking Internet".
    Is there anything else to do, or is the player damaged?

    Thank you for your help!

  2. #2
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    Hi peter, frankly, i would take it to the service centre as this is a firmware upgrade failure i think that the software update usually, at least partly, deletes the previous software before installing the new, so you may have no full software at your device at all.

  3. #3
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    Hi Faust,

    Thank you for the reply.
    First i thought my wife Cuts the power but as we talked again, she only abort the Update.
    So ist Must be anything wrong at the Update procedure.
    I'l try ist at the Service Center.

    Kind regards

  4. #4
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    oh yeah, no, you don't want to abort the Update in any cases. Try the service center and let us know if they fixed it. Good luck

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    Hi

    I can' t send my Radio to the Service Center before trying another LAN.
    So After connecting to my Office LAN the streamium found the right Server , starting the recovering and Works .so anything Must Happen with my home Network......the normal inet Radio and Streaming is working well.

    So Problem is fixes....happy Weekend!!

  6. #6
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    but that's excellent!

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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina

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