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  1. #1
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    Fidelio p9wht/10 lights flashing blue and white

    Hi,

    I have had my speaker for 5 months and it has been pairing just fine with my acer laptop. But suddenly after charging, the bluetooth light started flashing blue and white as if it has never been paired before. I have tried to do the following, and still cannot get it to work:

    1. Reset by pressing the mute and - button...no amber light, and it keeps flashing blue and white.
    2. Un-pairing on the laptop and re-pairing again, but it still flashes.

    It is also continuously flashing the blue and white even when the 4 power lights are off.

    What can I do to fix this?

    Thanks

  2. #2
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    Can anyone help?

    Philips help? I really want to get this fixed and if no one can tell me how, at least point me to someone I can ask?!

  3. #3
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    Dear Cera84,

    We're sorry that you're now experiencing issues with your P9WHT Fidelio speaker.

    As you have already tried all of the troubleshooting steps for your speaker at this point, we would recommend speaking to your local Customer Care team for further support and possible service/ warranty information:
    http://www.philips.com/global/countr...WZvb3Rlcg.html

    We trust that they can help you further.

    Thank you,
    The Philips Moderator Team.
    Forum Mod

  4. #4
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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina

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