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  1. #1
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    Issues Playing BRs on My BDP3100

    I purchased this player a little over 3 years ago, and over the past 6-7 months, I've been unable to play many of the newer R1 BR discs. Most of the time whenever I put a disc in, I hear a strange whirring sound for a few seconds followed by an 'Unknown Disc' message on my TV although on very rare occasions, they are able to play just fine. My older BRs are unaffected by this and play as normal.

    Does anyone know what's up with this, and if my player might be in need of a firmware update? I haven't performed one since the time I purchased the player as I honestly have no idea how to do so, so if that's what needs to be done, can you please provide me with step-by-step instructions as well? Thanks!

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    usually for the error 'unknown disc' it can be a loader issue. you may have to contact your local country service centre to service your set

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