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  1. #1
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    How to play MKV file with DTS audio track? And how to switch tracks?

    Hello guys

    Is there any way I can make my Philips TV play MKV-video which has a DTS audio-track as a default one?
    I also would like to know how to make it switch different audio-tracks?
    ( I have 9-series TV)

    I know that there's a way to transcode manually DTS to AC3 using your PC, which Philips can play afterwards. But it takes HUGE amount of time and effort.
    I think it's the job of TV to be able to play these most popular video/audio formats.

    If any of Philips staff is reading this post I'm BEGGING you to address it to higher managment.
    This issue (inability of TV to play almost 90% of MKV-files because of default DTS audio-track in it, as well as inability to choose audio-tracks) — makes Philips TV almost useless as a part of smart-home media infrastructure.
    This issue is also making its competitiveness very low.

    All you need to do is just make a patch to the onboard video-player, and ship it via the software update.
    PLEASE MAKE IT SO.


    Thanks you in advance

  2. #2
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    Philips - Ina's Avatar
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    Hi Momijigari,

    Could you please confirm your full model number and current software version?

    Currently Philips TVs do not support DTS audio, however the new 2013 TVs 7xxx series and upwards will support DTS 2.0.

    Please see the following post regarding this:
    http://www.supportforum.philips.com/...ll=1#post58121

    Regarding audio tracks, it is not possible to switch between the tracks on the TV. The audio needs to be a supported audio format.

    Best regards,
    Ina


    Quote Originally Posted by momijigari View Post
    Hello guys

    Is there any way I can make my Philips TV play MKV-video which has a DTS audio-track as a default one?
    I also would like to know how to make it switch different audio-tracks?
    ( I have 9-series TV)

    I know that there's a way to transcode manually DTS to AC3 using your PC, which Philips can play afterwards. But it takes HUGE amount of time and effort.
    I think it's the job of TV to be able to play these most popular video/audio formats.

    If any of Philips staff is reading this post I'm BEGGING you to address it to higher managment.
    This issue (inability of TV to play almost 90% of MKV-files because of default DTS audio-track in it, as well as inability to choose audio-tracks) — makes Philips TV almost useless as a part of smart-home media infrastructure.
    This issue is also making its competitiveness very low.

    All you need to do is just make a patch to the onboard video-player, and ship it via the software update.
    PLEASE MAKE IT SO.


    Thanks you in advance

  3. #3
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    Thumbs up

    Hi Momijigari,

    Welcome on board.
    Hope your mail will definitely decide Philips Marketing leaders to meet customers expectation !
    As Ina suggest you can have a look at
    http://www.supportforum.philips.com/...ll=1#post58121

    Regards.

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