Results 1 to 4 of 4
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 19, Level: 1
    Level completed: 37%, Points required for next Level: 31
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    Apr 2013
    Posts
    1
    Points
    19
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    MCi8080 Freezing

    I have had an MCi8080 for just over a year now, and I am suddenly experiencing a problem with the unit freezing up / locking ...in much the same way as other users to this forum report. The screen becomes very bright, and none of the buttons or the remote work. The only option is to unplug it.

    However, my issue is not due to FLAC files as described in one post, as all my music files are MP3s. It can happen at any time:
    > the machhine can be in standby mode ...in other words idle
    > you can be in the middle of listening to a track and it just stops while playing
    > if can happen 5 minutes after it has been rebooted ....or several hours

    Here is the sequence of events that has lead to this (not sure whether they are relevant or not !)
    > the update was installed back in March when it became available. The machine seemed to work as normal after this.
    > over Easter we went away so I powered the machine right down for about 2 weeks. Again the system seemed to work as normal on my return.
    > On April 12th, I put new music onto the HDD. I have found the updating of the database VERY temperamental. To over come this, whenever I add new music, I sync the HDD with a folder on my PC using Syncback. I manage the files on the PC using Windows Media Player ...including the creation of playlists.As the folder on the PC does not contain the database built by the MCi8080, this is deleted whenever I sync, and so the MCi8080 has to build it again. I then allow it to update overnight, as it can take 8/9 hours. (I have over 26,000 tracks / 80 gb of music).

    The MCi8080 has always frozen / locked every once in while ....say once every other month ...so about 6 times a year. I could cope with that. But now this happens daily / multiple times a day, and it is really unuseable!

    Interestingly, I have two NP3900 and one NP3700, and if they are connected to the MCi8080 when it freezes, they continue to interact with it. For example, as I write an NP3900 is playing track 88 of a 128 playlist on the MCi8080, which froze over an hour ago, and as long as I do not power down either unit, it will continue to play the music, and I can make selections from the HDD.

    Over the weekend I reset factory settings, re synced the database, allowed the unit to update overnight ...and I am still experiencing the problem.

    I am using a BT Homehub 3, and have been for the last 9 months.

    Anybody got any helpful ideas / suggestions?

    thanks

  2. #2
    Bronze Member
    Points: 902, Level: 7
    Level completed: 76%, Points required for next Level: 48
    Overall activity: 0%
    Achievements:
    500 Experience PointsNew Achievement!1 year registered

    Join Date
    Apr 2012
    Posts
    22
    Points
    902
    Level
    7
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Dear Neill,

    It is inherent to the product. I have the same device and the same issues. Despite everything I tried it remains unstablle. Unfortunatly Philips informed me two weeks ago that no software updates will be released. Basically you spend a few hundered bucks for a buggy product.

    If possible I would suggest to return your device.

    Chris

  3. #3
    New Member
    Points: 18, Level: 1
    Level completed: 35%, Points required for next Level: 32
    Overall activity: 0%
    Achievements:
    Tagger Second ClassNew Achievement!

    Join Date
    Dec 2014
    Posts
    1
    Points
    18
    Level
    1
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Hi Neill,

    I've experienced the same problems with my MCi900, even after the latest firmware update it still hangs or freezes at random moments.

    But the solution (in my case) was very simple. I noticed that the underlying CD/DVD player gave a little (static) shock when touching it, especially the metal edge. So I disconnected the player and literally removed from the set.

    Now with the receiver/control unit stand alone, it doesn't freeze or hangs anymore! Hopes it works for you too!

    Paul

  4. The Following User Says Thank You to PaulPaul For This Useful Post:

    Philips - Rafal (12-12-2014)

  5. #4
    Moderator
    Points: 8,609, Level: 27
    Level completed: 77%, Points required for next Level: 141
    Overall activity: 99.8%
    Achievements:
    New Achievement!Overdrive5000 Experience Points1 year registered
    Philips - Rafal's Avatar
    Join Date
    Oct 2013
    Posts
    1,462
    Points
    8,609
    Level
    27
    Thanks
    29
    Thanked 51 Times in 48 Posts
    Rep Power
    10
    Hello PaulPaul,

    Thank you for sharing your experience with us. I'm sure it will be useful for other users as well. Much appreciated.

    Kind regards,
    Philips Moderation Team

Similar Topics

  1. BPD3300/12 freezing
    By zemberek in forum Blu-ray: BDP2000 & 3000 Series
    Replies: 2
    Last Post: 03-09-2013, 11:32 PM
  2. NP 3900 - Freezing
    By guillemaire in forum Sound: Streamium NP Series (NP3900|NP3700|NP3500|NP3300|NP2900)
    Replies: 2
    Last Post: 12-05-2012, 01:29 AM
  3. Freezing in startup
    By Exiluxis in forum Blu-ray: BDP5000 & 6000 Series
    Replies: 1
    Last Post: 10-30-2012, 07:00 AM
  4. Video playback keeps freezing
    By royd_68 in forum TV: Streaming & Network
    Replies: 0
    Last Post: 10-27-2012, 06:06 PM
  5. BDP3200/98 Movies freezing
    By Rong in forum Blu-ray: BDP2000 & 3000 Series
    Replies: 5
    Last Post: 02-20-2012, 09:04 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •