BDP5100 Subtitles are incomplete (.mkv)

[Toengel]

Hi,

that is fantastic!

@All

We HAVE the possibility to do something!!! And Philips acknowledge that!

Toengel@Alex

[stoyan89]

Hi,
It's great that this issue will be solved, but I have another problem with the same player (FW: 1.53). It can't load subtitles (external, .srt, same filename as video) to a video streamed over DLNA and for some reason .mkv files don't appear when browsing my PC. Is it even possible to load external subs to streaming videos?

Thanks.

[quapor]

I have a BDP5180 and have the same problem
MKV + SRT -> option menu -> character set option IS NOT available

[Toengel]

Hi,

just installed firmware 1.56 on my BDP9600.

MKV+SRT -> option menu -> character set option IS AVAILABLE

@all
Can you verify that on your (different) players?

I think, we all together did a great job! THANKS ALL!

Toengel@Alex

[quapor]

I'm still waiting for new version firmware, actual is V1.54 for bdp5180 and V1.53 for bdp5100

[iacant]

We have the same problem with our soundsystem HTS9140 and you still didn't answer us...
http://www.supportforum.philips.com/...=8742#post8742

Dear customers,

Thanks for informing us about your product issue.

We hereby confirm that the issue “character set option IS NOT available in the option menu for MKV“ is valid and hence will solve this problem in our next firmware release.

Sorry for the inconvenience caused.

Kind regards,

[stoyan89]

Dear customers,

Thanks for informing us about your product issue.

We hereby confirm that the issue “character set option IS NOT available in the option menu for MKV“ is valid and hence will solve this problem in our next firmware release.

Sorry for the inconvenience caused.

Kind regards,

This problem is still not resolved for the BDP5100/12. Are you planning to release a firmware update soon?

[Andrija32]

I just upgraded my player to new 1.57. Caracter set still not available. My problem is little diferent, I'm trying to use caracter set with .mp4 file.

[kwinnie]

is that a different problem? any one tried with .mp4 ?

[Toengel]

Hi,

i think the Firmware hasn't enabled the "characters set" option for all kinds of file extensions... From my side, this is a bug ^^

Toengel@Alex

[kwinnie]

let me try somewhat later today.
i m downloading one, (.mp4+srt)

by the way, i tried mkv... it works...

[Toengel]

Hi,

MKV + SRT was fixed with the latest firmware... before the option was also missing...

Toengel@Alex

[kwinnie]

hi toengel,
yes i know that s missing before and am glad that we can finally play it back.

hi all,
i have tried a mp4 +srt file.
it does work on PC but it doesn't works for the BDP5100. maybe you check your device as well, maybe for more devices, this is not supported...

[Andrija32]

Maybe it would be easier for users to set in some general divix subtitles options character set. I am using CE character set and i have to set it up for every movie.

[quapor]

I'm still waiting for new version firmware, actual is V1.54 for bdp5180 and V1.53 for bdp5100

where is firmware upgrade for the BDP5180 ?
six months and nothing new