Results 1 to 6 of 6
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 26, Level: 1
    Level completed: 52%, Points required for next Level: 24
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    Apr 2013
    Posts
    2
    Points
    26
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Philips Fidelio DS8550 turns off unexpectedly (and randomly)

    Hi,

    I'm very happy with my sound dock except for this issue. I've been googling around but I can't find a lot of people experiencing the same issue, except for this one, though another model:

    http://www.supportforum.philips.com/...f-unexpectedly

    Mine can run flawlessly for hours, and sometimes (like just now, thus me registering and posting) it turns off after just a few seconds, with no pattern at all. I tried unplugging the power supply and running it on just batteries, and had the same issue (the battery is fine though).

    Is this a known issue? Is there something wrong inside of the unit?

    Kind regards
    / Alex

  2. #2
    Silver Member
    Points: 647, Level: 6
    Level completed: 49%, Points required for next Level: 103
    Overall activity: 33.0%
    Achievements:
    New Achievement!3 months registered500 Experience Points

    Join Date
    Feb 2013
    Posts
    125
    Points
    647
    Level
    6
    Thanks
    1
    Thanked 3 Times in 3 Posts
    Rep Power
    2
    hi croon, welcome to the forum! this seems very random as your device can play for hours with no problem at all. If you want to make sure, I would take it to your local service and have it checked if the the connections are alright.

  3. #3
    New Member
    Points: 26, Level: 1
    Level completed: 52%, Points required for next Level: 24
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    Apr 2013
    Posts
    2
    Points
    26
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Thank you!
    Yeah, I did, but it cost all to much just to diagnose. To the point where it's (almost) as cheap just getting a new one. A shame since it otherwise works fine.
    Thank you for the response though!

  4. #4
    Silver Member
    Points: 647, Level: 6
    Level completed: 49%, Points required for next Level: 103
    Overall activity: 33.0%
    Achievements:
    New Achievement!3 months registered500 Experience Points

    Join Date
    Feb 2013
    Posts
    125
    Points
    647
    Level
    6
    Thanks
    1
    Thanked 3 Times in 3 Posts
    Rep Power
    2
    no worries hope it won't bugging you too much!

  5. #5
    Bronze Member
    Points: 2,369, Level: 13
    Level completed: 73%, Points required for next Level: 81
    Overall activity: 0%
    Achievements:
    1000 Experience PointsNew Achievement!Veteran

    Join Date
    Sep 2011
    Location
    Wellington, New Zealand
    Posts
    10
    Points
    2,369
    Level
    13
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    These units are absolutely terrible in terms of reliability, I have now just had to send my third unit away as the onboard battery doesn't charge. The previous one had the same issue and also the connector developed a fault so the iPad wouldn't play music through it or charge.

    It's such a shame as the unit itself has superb sound but the internal build quality seems awful.

    I had almost exactly the same issue as you with my original unit except that it turned itself ON randomly so you'd suddenly have music blasting out at 3am!

    http://www.supportforum.philips.com/...turn-itself-on
    Last edited by langers1972; 04-21-2013 at 11:32 PM. Reason: Link to similar issue

  6. #6
    Silver Member
    Points: 1,334, Level: 9
    Level completed: 92%, Points required for next Level: 16
    Overall activity: 0%
    Achievements:
    New Achievement!1 year registered1000 Experience Points

    Join Date
    Mar 2013
    Posts
    111
    Points
    1,334
    Level
    9
    Thanks
    1
    Thanked 3 Times in 3 Posts
    Rep Power
    2
    hey there, if that s the case, after exchanging 3 units the same issue, then i think you better see if the service centre can exchange another model in the same series to you.

    this is purely determined by your country consumer care though. but worth have a try!

Similar Topics

  1. please help : problem with Philips DS8550 Battary
    By mohamed.shinnawy in forum Sound: DS8000- and DS9000-series
    Replies: 20
    Last Post: 10-09-2014, 12:26 AM
  2. Fidelio DS8550 seems to turn itself on
    By langers1972 in forum Sound: DS8000- and DS9000-series
    Replies: 14
    Last Post: 06-26-2012, 09:30 AM
  3. Philips DS 3150 turns off unexpectedly when on bluetooth
    By bradchen in forum Sound: DS1000- and DS3000-series
    Replies: 1
    Last Post: 02-27-2012, 10:12 AM
  4. Fab Feature Alert: Philips Fidelio App
    By Philips - Gary in forum Sound: Share Your Reviews
    Replies: 8
    Last Post: 11-08-2011, 07:19 AM
  5. Philips Fidelio DS3510 turns off unexpectedly
    By sylviaOreilly in forum Sound: DS1000- and DS3000-series
    Replies: 1
    Last Post: 08-24-2011, 10:37 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •