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  1. #1
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    32pfl 3017h/12

    Hello,
    Benedickte,

    A few months ago I post some requests regarding this model, but, unfortunately, nothing happened, neither the last firmware doesn't resolve those problems:
    1. cannot delete unwanted TV channels
    2. slow reaction on commands
    3. illogical, annoying and time consuming channel editing/moving
    4. the frequent freezes of the TV unit
    5. the volume "jumps" considerably from position 10 to 11
    6. the media player capability is weak, the unit cannot recognize some flv, avi etc. formats, cannot set the screen resolution in media player mode, cannot see the volume bar in media player mode
    7. at a little higher volume the sound is distortioned, the whole case resonates

    and so on.

    I admit, this is a cheap TV, but it doesn't work as I expected.
    Otherway, it has a fair picture quality regarding it's price category.
    With a little attention and care vis a vis the consumers requests, this model can become a good one.

    When will be realesed a new firmware wich to resolve all the above mentioned problems?

    Regards,
    cc27
    Last edited by Philips - Benedickte; 05-03-2013 at 10:21 AM.

  2. #2
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    Hi Cc27.

    Please see answers for your questions here:

    1. cannot delete unwanted TV channels
    You can view all channels or only a list of your favorite channels by Manage favorite channels
    1. Press LIST. The channel list is displayed.
    2. Select the channel to mark as favorite, then press OPTIONS.
    3. Select [Add/remove favourites], then press OK. The selected channel is marked.
    To remove a channel from the favorites list, select [Add/remove favourites], and then press OK.
    Display your list of favorite channels
    1. Press LIST, then press OPTIONS.
    2. Select [Filter] > [Favorites] to display channels in the favorite list.
    3. Press OK to confirm.

    3. illogical, annoying and time consuming channel editing/moving
    For the reorder function, you can switch page by RC CH+/CH- or Create a list of your favorite channels.

    4. the frequent freezes of the TV unit
    When does this happen? When you're streaming, watching from USB etc?
    What videos does this happen on ( Name on movies etc please)

    5. the volume "jumps" considerably from position 10 to 11
    Can you explain more specific what exactly you'er experiencing? Does this happens when the volume is on other positions( higher/ lower)?

    7. at a little higher volume the sound is distortioned, the whole case resonates
    Could you please provide me with the volume you're experiencing this on? Please also share the sound settings when you're experiencing this.

    Thanks.
    Benedickte
    Forum Mod

  3. #3
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    Dear Sir,
    Thanks for your reply.
    Unfortunately, after login it, my detailed and auto-saved answer/reply to your questions weren't posted and shown here (I do not know why), so I give up. Anyway, thanks again.
    cc27

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