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  1. #1
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    Angry Philips never paid the Cash Back !

    I am still waiting the 30€ cash back that you offered on the Arcitec 1050....

    pffffff

  2. #2
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    Quote Originally Posted by Cisko08 View Post
    I am still waiting the 30€ cash back that you offered on the Arcitec 1050....

    pffffff
    Hi Cisko.

    This forum is for Philips TV's only. The product you mentioned here is a shaver and i would advise you to contact your local consumer care regarding this.

    Best regards,
    Benedickte
    Forum Mod

  3. #3
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    i don't care of what is this forum for, it's philips forum and its the only place where i can complain on your fake cash back and your dishonest company

  4. #4
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    Quote Originally Posted by Cisko08 View Post
    i don't care of what is this forum for, it's philips forum and its the only place where i can complain on your fake cash back and your dishonest company
    Please see the PM I've sent you.
    Forum Mod

  5. #5
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    i don't want a PM, i want my money back

  6. #6
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    Hi,

    so - why don't you call you local customer service? You can complain much, but you won't change something here... it's like calling a wrong number. This forum is for TV and AVM products...

    Toengel@Alex

  7. #7
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    reliability and solvency of the company evaluate the whole.

    If you don't have specific Site for his product you should let him tell his complain.
    I am sure that if you stop the typical you can help him promotes his problem to the responsible, after all you're in the same company.

    Surely this is a misunderstanding.

  8. #8
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    Hi,

    1) I'm not in the "same company"
    2) he just started to complain without explaining what happened - and a nicer tone would help a lot...

    Toengel@Alex

  9. #9
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    Good Morning,
    I was not referring to you Toengel but in Benedickte or any other from philips.
    I agree with you that it would be more beneficial to give more explanations,
    but! I excusing his frustration because I have experienced the indifference of the local consumer.

  10. #10
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    Quote Originally Posted by Toengel View Post
    Hi,

    2) he just started to complain without explaining what happened - and a nicer tone would help a lot...
    actually I did it, but some Moderator did delete my post & i was bored to write it fully again

    So yep I am just complaining and next time you see an offer with a Cash Back by Philips, Don't be sure that you will actually get your money back

  11. #11
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    Quote Originally Posted by Toengel View Post
    Hi,

    so - why don't you call you local customer service? You can complain much, but you won't change something here... it's like calling a wrong number. This forum is for TV and AVM products...
    oh do you really think i didn't ?

    they said "it's too late we can't do anything for you , we keep your money and we keep doing fake cash back offer"

    (or some sh** like that)


    the offert said you be get the money back within 6 or 8 months ... ok ... i called them 10 or 12months later when i did remember that i hadn't still be paid and it was "too late to do anyything"...



    I don't want to buy Asia product anymore for others reasons, but if EU companies don't take care of EU customer , i might change my mind and buy asian products

  12. #12
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    Hi Cisco08, i support free opinion but ....
    In a deal we should first be correct and then require others the same.
    good luck.

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