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    Bdp2180k doesnt recognize commands

    Hello,

    I have a bdp2180k. My unit was working fine until yesterday when i pushed the open button and the dosc tray jammed. I opened up the unit and was able to put the tray back on its track but now the dvd player seems to have a mind of its own. If i push buttons with the remote half the time it doesnt recognize them. The other half of the times it will start playing a disc when i tell it tp turn off or open the tray. When it opens the tray half the time it will open and close 2 or 3 times and remain half open. Any ideas what this could be?

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    Hello Calebpinter,

    Welcome to the Philips Support forum, we are glad that you have found us here. That’s unfortunate to hear. Have you tried to disconnect the power supply for five minutes or longer? If not, please try to do so, to perform a hardware reset. Also, please try to restore the factory settings by pressing (home) > [Setup] > [Preference] > [Restore default settings]. Please let me know if any of this could help. Have a nice day.

    Kind regards,
    Philips - Christoffer

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