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  1. #1
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    New Firmware to BDP3480/12

    Hello!

    Is there no new or better version then the 2.22? This one-is from year 2014 and I can't play many of my Bluray discs and those i can play up on the player-- they all need time to buffer up when they get played.The rest of the BD-get thrown out.

    Is there really no fix to this problem?

    Thanks

    Sincerely

    Peter
    Last edited by Swepeter; 07-13-2017 at 07:13 AM. Reason: too short explanation

  2. #2
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    Philips - Christoffer's Avatar
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    Hello Peter,

    Welcome to the forum, it's nice of you to join us here.
    Software version 2.22 is the newest, there is no newer update available at the moment. We do not know when/if new updates will be released.
    Are you still able to play some discs? If you have any examples of discs that won't be played, feel free to send them to us, then we will forward that information to the product development team.
    We would need the title and the EAN number of the discs.
    Looking forward to hearing from you.
    Have a nice day.

    Kind regards,
    Philips - Christoffer

  3. #3
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    Quote Originally Posted by Philips - Christoffer View Post
    Hello Peter,

    Welcome to the forum, it's nice of you to join us here.
    Software version 2.22 is the newest, there is no newer update available at the moment. We do not know when/if new updates will be released.
    Are you still able to play some discs? If you have any examples of discs that won't be played, feel free to send them to us, then we will forward that information to the product development team.
    We would need the title and the EAN number of the discs.
    Looking forward to hearing from you.
    Have a nice day.

    Kind regards,
    Philips - Christoffer
    Hi!
    Thank you for the information!

    Unfortunatly that BD-list would take too much time to list here. There must be more people than me who has the same problem with playback with BD-on the 3480/12 player ?

    BTW DVD works perfectly to playback.

    Maybe i have a bad BD-Player?

    I have the english U.K firmware 2.22 version. Maybe i will try the French or German Version if there is any difference between the firmwares?

    Thanks

    Sincerely

    Peter

  4. #4
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    Hi Peter,

    Thanks for getting back to us. There is no difference in the firmware versions, you have installed the one that is compatible with your player.
    As I understood from your first post, then you are still able to play some Blu-ray discs, but not all, correct? Is it the newer ones that cause issues?
    Have a great weekend.

    Kind regards,
    Philips - Christoffer

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