Results 1 to 3 of 3
  • Topic Tools
  • Display
  • Bookmark and Share
  1. #1
    New Member
    Points: 14, Level: 1
    Level completed: 27%, Points required for next Level: 36
    Overall activity: 0%
    Achievements:
    New Achievement!

    Join Date
    Apr 2017
    Posts
    1
    Points
    14
    Level
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    I can't get the dvd out

    the cd drawer won't open, instead i get to see the home menu. Is there another way to open? It's a BDP3100/12
    Last edited by Celine Koeleveld; 04-18-2017 at 09:07 PM.

  2. #2
    Administrator
    Points: 7,860, Level: 26
    Level completed: 52%, Points required for next Level: 290
    Overall activity: 57.0%
    Achievements:
    New Achievement!Overdrive1 year registered5000 Experience Points
    Philips - Christoffer's Avatar
    Join Date
    Sep 2015
    Posts
    2,773
    Points
    7,860
    Level
    26
    Thanks
    38
    Thanked 77 Times in 77 Posts
    Rep Power
    10
    Hello Celine Koeleveld,

    Welcome to the Philips Support forum, we’re glad to have you here with us. It’s unfortunate to hear that you can’t get the DVD out, have you tried to disconnect the power supply for 5 minutes, then connect it again to see if this could help?
    Have a nice day.

    Kind regards,
    Philips - Christoffer

  3. #3
    Administrator
    Points: 19,205, Level: 42
    Level completed: 29%, Points required for next Level: 645
    Overall activity: 100.0%
    Achievements:
    New Achievement!Overdrive10000 Experience Points1 year registered
    Philips - Katerina's Avatar
    Join Date
    Jun 2015
    Posts
    6,588
    Points
    19,205
    Level
    42
    Thanks
    19
    Thanked 90 Times in 88 Posts
    Rep Power
    10
    Hi!

    Since this thread has been silent I will close it.
    For anyone with a similar issue, please open up a new thread or ask one of the moderators to reopen this one.

    Kind regards,
    Philips – Katerina

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •