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  1. #1
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    I can't get the dvd out

    the cd drawer won't open, instead i get to see the home menu. Is there another way to open? It's a BDP3100/12
    Last edited by Celine Koeleveld; 04-18-2017 at 08:07 PM.

  2. #2
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    Philips - Christoffer's Avatar
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    Hello Celine Koeleveld,

    Welcome to the Philips Support forum, we’re glad to have you here with us. It’s unfortunate to hear that you can’t get the DVD out, have you tried to disconnect the power supply for 5 minutes, then connect it again to see if this could help?
    Have a nice day.

    Kind regards,
    Philips - Christoffer

  3. #3
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    Philips - Katerina's Avatar
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    Hi!

    Since this thread has been silent I will close it.
    For anyone with a similar issue, please open up a new thread or ask one of the moderators to reopen this one.

    Kind regards,
    Philips – Katerina

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