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    How to change SA2RGA04 RN/02 battery?

    Hello,

    I have a one year old Philips GoGear RaGa 4GB player (S/N: JF1A10110034). It has worked fine until now. Right now, I am unable to power my device up meaning that POWER ON button does not do anything. I have tried the following troubleshooting actions but without any help:

    • I tried to load the battery via USB (even for hours)
    • When device is connected to my PC via USB, I am able to select "Charge and transfer" but battery indicator isn't charging
    • Pressed RESET button with sharp object -> no help
    • Downloaded Songbird and tried it's repair function -> no help

    My question is: Is there a way to change the battery of my device?

    Thank you for your quick reply in advance

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    Hi Sawchuck,

    Is your MP3 player not on warranty then? If it is, I'd send it back to be repaired.

    Cheers,
    WW

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    Hello participants of the thread and forum members in general!

    Hopefully your issue was dealt with and you are no longer facing it. Since the thread has been silent for some time now, I will proceed by closing it. If you still have the same question about the same issue or any similar issues arise feel free to start a new thread or contact one of us moderators to open this thread again.

    Kind regards
    Philips – Katerina

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