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    Bluetooth issue on the htl9100

    Yesterday we bought a htl 9100 soundbar. cConnecting bluetooth devices was very easy but unfortunately today bluetooth doesnot seem to work anymore. We push the button on the remote and the light was flickering but non off the devoces does recognize the htl any more. Strange thing is that whwn the electrical plug is removed from the socket the device is recognized but cannot be connected. Is there any solution for this problem ?

    Thanks in advance

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    Dear Z595140, welcome to the support forum!

    Can you please provide some further feedback:

    -How long did you stream the Bluetooth device to the HTL before you experienced problem?
    -Can you please try to un-pair and re-pair the device again?
    -What device are you streaming from?

    Kind Regards,

    Marcus
    Forum Mod

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