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  1. 05-11-2013, 05:00 PM #1
    luukgo@zonnet.nl
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    Cursor in Net TV don't move

    Since one or two months my cursor in Net TV don't move anymore and I can't start any app. All the rest works.... Please help.
  2. 05-12-2013, 09:27 AM #2
    TwanK
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    Same for me with the latest firmware it seems to happen even more. Restarting smart TV is sometimes solving the problem. (37pfl6007)
  3. 05-12-2013, 09:57 AM #3
    Toengel
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    Hi,

    @luukgo
    delete NetTV memory... What TV do you have exactly?

    Toengel@Alex
  4. 05-12-2013, 10:14 AM #4
    luukgo@zonnet.nl
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    Hi, I have the following model: 42PFL7695H/12
    You suggest to clean the memory of NetTV. How can I do that. Turning the TV off and on again don't work.
  5. 05-12-2013, 10:24 AM #5
    Toengel
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    Hi,

    see the network option - there you will find the possibility to delete nettv memory.

    Toengel@Alex
  6. 05-12-2013, 11:30 AM #6
    TwanK
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    Clear internet memory seems to do the trick ....
  7. 05-12-2013, 12:45 PM #7
    luukgo@zonnet.nl
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    Hi. Thanks for your help. Unfortunately the problem is not solved yet. I cleaned the memory and started NetTV again. That brings me in a Legal Disclaimer screen, which I have to accept. But I can't accept because.... also here the cursor and the OK-button don't work. :-(
  8. 05-12-2013, 12:55 PM #8
    Toengel
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    Hi,

    solution: http://www.p4c.philips.com/cgi-bin/c...w_partial.html

    Toengel@Alex
  9. 05-12-2013, 07:55 PM #9
    luukgo@zonnet.nl
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    Thanks Toengel. Next weekend I will try this and let you know. Cheers.
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