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Topic: Cursor in Net TV don't move
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05-11-2013, 04:00 PM #1New Member
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Cursor in Net TV don't move
Since one or two months my cursor in Net TV don't move anymore and I can't start any app. All the rest works.... Please help.
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05-12-2013, 08:27 AM #2Bronze Member
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Same for me with the latest firmware it seems to happen even more. Restarting smart TV is sometimes solving the problem. (37pfl6007)
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05-12-2013, 08:57 AM #3Diamond Member
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Hi,
@luukgo
delete NetTV memory... What TV do you have exactly?
Toengel@Alex
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05-12-2013, 09:14 AM #4New Member
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Hi, I have the following model: 42PFL7695H/12
You suggest to clean the memory of NetTV. How can I do that. Turning the TV off and on again don't work.
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05-12-2013, 09:24 AM #5Diamond Member
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Hi,
see the network option - there you will find the possibility to delete nettv memory.
Toengel@Alex
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05-12-2013, 10:30 AM #6Bronze Member
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Clear internet memory seems to do the trick ....
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05-12-2013, 11:45 AM #7New Member
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Hi. Thanks for your help. Unfortunately the problem is not solved yet. I cleaned the memory and started NetTV again. That brings me in a Legal Disclaimer screen, which I have to accept. But I can't accept because.... also here the cursor and the OK-button don't work. :-(
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05-12-2013, 11:55 AM #8Diamond Member
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Hi,
solution: http://www.p4c.philips.com/cgi-bin/c...w_partial.html
Toengel@Alex
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05-12-2013, 06:55 PM #9New Member
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Thanks Toengel. Next weekend I will try this and let you know. Cheers.
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