Northern Ireland residents take note!! I bought goods in feb 2012 with a 2 yr warranty. Part of the goods are now broken & need a replacement part. The warranty covers the U.K. I live in N.I. which as you know is part of the U.K. After contacting Philips I was told they don't send to Ireland. I explained I lived in the north which is part of the U.K. After a bit of talking I was told that under no circumstances would I get a replacement part as a courier won't deliver here. My warranty is actually useless. Philips is a great brand but now I'm incredibly disappointed.