I have a BDP7500 BL05 Blu Ray player and am regularly experiencing problems with BBC DVD's not playing.
The player was bought new at Richer Sounds and has no problem playing anything else?

This problem is exclusively DVD's bought new from Amazon UK (not some dodgy eBay copies from Hong Kong) and they are all BBC DVD's such as;

Planet Earth
Blue Planet
Tinker Tailor Soldier Spy

The opening BBC sequence will play but just before it reaches the menu the screen goes blank - then nothing - despite pressing any buttons on the remote...nothing. All these BBC DVD's will play happily on any of our computers or laptops (PC & Mac)

Has anyone else experienced this, and if so can it be resolved by connecting to the Philips/support website and downloading any available software upgrades?