Results 1 to 7 of 7
  1. #1
    Bronze Member
    Points: 1,373, Level: 10
    Level completed: 12%, Points required for next Level: 177
    Overall activity: 20.0%
    Achievements:
    New Achievement!1 year registered1000 Experience Points

    Join Date
    May 2013
    Location
    Denmark
    Posts
    24
    Points
    1,373
    Level
    10
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Viaplay gone on 55PFL8008

    Viaplay has a red sign and says app don't Work no more.

    What is happening???

    I am in Denmark.

    /JEA

  2. #2
    Bronze Member
    Points: 1,373, Level: 10
    Level completed: 12%, Points required for next Level: 177
    Overall activity: 20.0%
    Achievements:
    New Achievement!1 year registered1000 Experience Points

    Join Date
    May 2013
    Location
    Denmark
    Posts
    24
    Points
    1,373
    Level
    10
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Why do Philips have a support forum, when users are not replied?

    I see a lot of threads with no answers including my own.

  3. #3
    Silver Member
    Points: 3,210, Level: 16
    Level completed: 40%, Points required for next Level: 240
    Overall activity: 0%
    Achievements:
    Overdrive1 year registered1000 Experience PointsTagger First ClassNew Achievement!
    Awards:
    Master Tagger

    Join Date
    Dec 2011
    Location
    Germany
    Posts
    72
    Points
    3,210
    Level
    16
    Thanks
    28
    Thanked 3 Times in 3 Posts
    Rep Power
    3
    This forum is mainly for user-to-user support; it's not the official support channel.

    For the official support channels available in your country, you can visit http://www.support.philips.com/suppo...g_selector.jsp - there, you can choose your country and language, and under 'Contact' you'll find your support options. At least, there will be links to eMail and phone support. In most countries (also including Danmark), you also have a link to an online chat.

  4. #4
    Bronze Member
    Points: 1,373, Level: 10
    Level completed: 12%, Points required for next Level: 177
    Overall activity: 20.0%
    Achievements:
    New Achievement!1 year registered1000 Experience Points

    Join Date
    May 2013
    Location
    Denmark
    Posts
    24
    Points
    1,373
    Level
    10
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Sorry to say but I get as much answer on official as I do here

    Philips should use more resources on this forum.

  5. #5
    Bronze Member
    Points: 1,575, Level: 11
    Level completed: 9%, Points required for next Level: 275
    Overall activity: 67.0%
    Achievements:
    New Achievement!1000 Experience Points3 months registered
    Mark - Philips's Avatar
    Join Date
    Apr 2013
    Posts
    39
    Points
    1,575
    Level
    11
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    The Viaplay team sets high standards for TV’s. They want consumers to have an excellent experience with their Video Store Application. To achieve this, they severely test every platform/product before approving the App release.

    Our brand new 2013 range comes direct from the factory into the shops, into people’s homes. You purchased the latest/newest state of our technology. For some new models we are still awaiting the Viaplay approval. That is why we temporarily needed to disable the App for some new models until we get the green light from Viaplay. This is expected on short notice. We apologize for inconvenience.

    With kind regards,
    Mark.

  6. #6
    Bronze Member
    Points: 1,373, Level: 10
    Level completed: 12%, Points required for next Level: 177
    Overall activity: 20.0%
    Achievements:
    New Achievement!1 year registered1000 Experience Points

    Join Date
    May 2013
    Location
    Denmark
    Posts
    24
    Points
    1,373
    Level
    10
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Quote Originally Posted by Mark - Philips View Post
    The Viaplay team sets high standards for TV’s. They want consumers to have an excellent experience with their Video Store Application. To achieve this, they severely test every platform/product before approving the App release.

    Our brand new 2013 range comes direct from the factory into the shops, into people’s homes. You purchased the latest/newest state of our technology. For some new models we are still awaiting the Viaplay approval. That is why we temporarily needed to disable the App for some new models until we get the green light from Viaplay. This is expected on short notice. We apologize for inconvenience.

    With kind regards,
    Mark.
    Thank you Mark for the info. Now I know its not my TV, but what du describe above.

    When app is enabled again, I'll be able to add it again (I removed it!) ???

  7. #7
    Bronze Member
    Points: 1,373, Level: 10
    Level completed: 12%, Points required for next Level: 177
    Overall activity: 20.0%
    Achievements:
    New Achievement!1 year registered1000 Experience Points

    Join Date
    May 2013
    Location
    Denmark
    Posts
    24
    Points
    1,373
    Level
    10
    Thanks
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0
    Viaplay is now back on my 55PFL8008.

Similar Topics

  1. New on Net TV: ViaPlay
    By Philips - Mark in forum Smart TV: New Apps
    Replies: 54
    Last Post: 11-17-2014, 12:13 PM
  2. viaplay/netflix on5537
    By juusto in forum Smart TV: Apps
    Replies: 0
    Last Post: 04-13-2013, 06:41 AM
  3. Viaplay removed
    By Menhem in forum Smart TV: Apps
    Replies: 0
    Last Post: 10-13-2012, 12:47 PM
  4. Viaplay
    By sontom in forum Smart TV: Apps
    Replies: 2
    Last Post: 02-08-2012, 01:41 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •