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  1. #1
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    Technical feedback 47PFL6008

    Hello,
    I would like to find answers for appeared problems in my TV 47PFL6008.
    1) TV after install CAM module of local supplier of television in Poland do not displays polish subtitles in quide, info and durning changing channels. Menu of TV is ok shows all subtitles right. I think this is software problem. Bellow I add link to pictures with problem:
    www.freeimagehosting.net/hu9bo
    www.freeimagehosting.net/mwqry
    2) Update of software, regarding website of Philips I have the latest version 000.064.018.000. When I try to upload this software and following steps from instruction by download extract file on USB flash driver without additionally folder, autoupdate, is not started when I plug USB flash driver in to TV. Also on website Philips is additionally autoupdate file 47pfl6008k_12_mus_pol.upg and I do not know for what is it (there is missing information for what this file is). Maybe I cannot install because I try install the same version of software what I have in TV.

    Waiting for reply

    Thank you in advance

    Best Regards
    Patryk

  2. #2
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    Quote Originally Posted by Gas33 View Post
    Hello,
    I would like to find answers for appeared problems in my TV 47PFL6008.
    1) TV after install CAM module of local supplier of television in Poland do not displays polish subtitles in quide, info and durning changing channels. Menu of TV is ok shows all subtitles right. I think this is software problem. Bellow I add link to pictures with problem:
    www.freeimagehosting.net/hu9bo
    www.freeimagehosting.net/mwqry
    2) Update of software, regarding website of Philips I have the latest version 000.064.018.000. When I try to upload this software and following steps from instruction by download extract file on USB flash driver without additionally folder, autoupdate, is not started when I plug USB flash driver in to TV. Also on website Philips is additionally autoupdate file 47pfl6008k_12_mus_pol.upg and I do not know for what is it (there is missing information for what this file is). Maybe I cannot install because I try install the same version of software what I have in TV.

    Waiting for reply

    Thank you in advance

    Best Regards
    Patryk
    Hi Patryk,

    1. I cannot open these pictures, can you maybe use another method, or send them directly to nettv.forum@philips.com.
    2. If you have 64.18 software then it is obvious that the TV will not auto-upgrade.
    3. The other file you mention is the electronic User Manual (which you can open via the BLUE button). If there is an update this "MUS" file must be downloaded and flashed. Download the file, place it in a directory "Upgrades" on your USB stick, plug into the TV and go via HOME -> SOFTWARE SETTINGS -> LOCAL UPDATES and select the downloaded UPG file. Press OK.

    Regards,
    JuAn
    Last edited by Philips; 05-21-2013 at 03:02 PM. Reason: Extra info added.
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  3. #3
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    Hi Patryk,


    I received your photos with the extended remarks. Thanks for that. Development is informed already and gave the following feedback:

    Indeed the Polish translation in the menu is not correct and will be improved in a next SW version.
    For the wrong characters in EPG: this is still under investigation. Could also be caused by the broadcaster.

    Regards,
    JuAn
    Forum Mod

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