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  1. #1
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    Unhappy Firmware upgrade not detected with DVP3850K/98

    Hi.

    I posted earlier but it didn't show up on the site.

    I bought a new DVP3850K/98 last Thursday, 23 May 2013.

    I checked the firmware revision on my DVD player and noticed it is older
    than the file on Philips' website.

    I followed the instructions on Philips' website by extracting the dvp3850k_98_fus_eng.zip file to my
    computer and then copying the extracted folder (DVP3850K_98) to the root of a newly formatted (FAT32) Transcend
    8GB USB thumb drive.

    When I turn on the DVD player and insert the USB thumb drive, then select "USB", it should automatically
    run the update program but nothing happens unfortunately.

    Please help.

    I appreciate any assistance.

    Sincerely,
    Rick

  2. #2
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    Hi, do you have a smaller USB-stick to use? Even though the players should recognise larger USB-sticks, my experience is that the smaller the better when updating products. However if this do not work, try with a disk to see if player recognise the disk. I have attached the instructions for you convenience below. Please let us know how you get on!

    http://www.p4c.philips.com/cgi-bin/c...scy=AU&slg=ENG

  3. #3
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    Quote Originally Posted by Teddy View Post
    Hi, do you have a smaller USB-stick to use? Even though the players should recognise larger USB-sticks, my experience is that the smaller the better when updating products. However if this do not work, try with a disk to see if player recognise the disk. I have attached the instructions for you convenience below. Please let us know how you get on!

    http://www.p4c.philips.com/cgi-bin/c...scy=AU&slg=ENG
    Hi Teddy. Thanks for your reply.
    I replied but it didn't show up. I guess the
    forum has a few glitches.

    I don't have a smaller USB stick. What size would you recommend?

    I tried formatting the stick as only 2GB, trying both FAT16 and FAT32 file systems and it didn't work. I tried a DVD-R but no dialog box appeared on the screen.

    I read the service manual and it said to rename the file in all capital letters but it didn't work.

  4. The Following User Says Thank You to knightshade For This Useful Post:

    Rab Nawaz (10-29-2014)

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