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  1. #1
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    42PFL3007H - no picture & freezes

    Hello!

    I've problem with my 1 year old tv. After it shows logo PHILIPS it responds approx 5 second and then it freezes. If i quickly change to HDMI* it doesnt show any picture. If i quickly switch to SCART i have a picture but it still doesnt respond - freezes. I think this is some software bug? It worked perfecly since 2 days ago. Any idea?

    Can someone reupload pkg file from this post - http://www.supportforum.philips.com/...ll=1#post34855 ?

    Tnx

  2. #2
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    Philips - Ina's Avatar
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    Quote Originally Posted by willn0t View Post
    Hello!

    I've problem with my 1 year old tv. After it shows logo PHILIPS it responds approx 5 second and then it freezes. If i quickly change to HDMI* it doesnt show any picture. If i quickly switch to SCART i have a picture but it still doesnt respond - freezes. I think this is some software bug? It worked perfecly since 2 days ago. Any idea?

    Can someone reupload pkg file from this post - http://www.supportforum.philips.com/...ll=1#post34855 ?

    Tnx
    Hi Willn0t,

    Could you please confirm the current software version installed on your TV?

    After initial start up when the TV channels are displayed, the TV continues to start up background services, which could be why you are having this issue in the first 5-10 seconds. Depending on for example external devices, the total boot up time may vary.

    If you give the TV time to boot up fully, do you still experience this issue? Do you experience this issue at any other times?

    Do you also experience this without any external devices connected?

    Best regards,
    Ina

  3. #3
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    I went to offical service office and they installed the .pkg file over the usb. In a few minutes tv started to work and responding normally. I think if i had the file i could do it on my own.

    tnx

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