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  1. #1
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    SHB9100 headphones white light won't go off - not connecting

    HI,

    Can anyone help. My bluetooth SHB9100 headphones were working fine for three weeks. Now the white light is on constantly and won't go off. I can't reset to factory settings and the connection with my iPhone can't be made.

    Appreciate any help.

    Michael

  2. #2
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    hi michael, does not look good. have you tried to fully charge the headset without having the 3.5mm cable plugged in? because with the cable in it won't charge actually. if this won't help then i would suggest to go back to the retailer or call your local philips customer care to either arrange an exchange or repair.

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