Dimming problem every time subtitles appear on 32PFL9705

[Freddy]

Hello again everyone!

This time I would like to point out, what I think is, a bug in the "Dynamic Backlight" dimming function on every 32" PFL9705 and at least some (if not all) 40" and 46" PFL9705, the 58" PFL9955, plus the latest 58" PFL9956, 40" and 52" PFL9606 and even the 46" PFL9706. This bug can be very annoying, especially in darker scenes.

Put this on USB to watch with Dynamic Backlight activated:
http://uploading.com/files/e9aam9fb/SubtitleDimming.mpg

In this short sample I made of the movie "Entrapment" (never mind the fuzziness, it was big enough already), you can clearly see the dimming of the upper part of the picture every time subtitles appear at the bottom.

Why!?... It may be to increase contrast even further (unnecessary, as it is strong enough), but I would rather leave parts of the picture where nothing is changing alone. Because when you don't, the dimming (every time subtitles appear) and undimming (every time they disappear again) is very apparent, as nothing should be changing in those parts at all.

Please Philips, it would be great if you could improve the Local Dimming function at this point, as I think it is the last big disadvantage of an otherwise great feature!

Thanks again in advance! And enjoy Sean and Catherine...

Freddy

[mdiehl]

hi Freddy,

sadly i must give you my full agreement about this bug you have found.
it makes absolut no sense to dim the picture while the subtitle appears.
philips please fix this!

for all other users with a xxPFL9705 please test this too.
and give a short response here.

thank you!

markus

[Freddy]

Just a quick follow up.

Pointed out by Markus, I realized that this error as described by me, probably is not seen that much in countries where subtitles are quite rare.

But... the same happens when, for example, an announcement appears on screen or the name of a person is shown.
Once you've seen this, you'll notice it more and more often.

So... Philips?... I really hope you will be able to solve this as well as you've solved the Dark Backlight bands problem!

And yes, just as Markus asked all the other users: please test this too and report your results here.

[DaveR]

I have the same dimming issue on my 32PFL9705. Very distracting.

I am surprised to hear that it does not occur on the 40" and 46" versions of this TV... this indeed suggests that it is a bug and that it should be (easily?) fixable on the 32"...

Dave

[Adamo]

Hi Freddy,

I've tested your video sample on my 32PFL9705H/12 (fw 0.140.32.0) and I've got the same problem, just as you described.
I've tried also to change the video settings (normal, live, energy saving, etc.) and the problem remain.
I think is the same behavior that the tv has when it shows information messages (eg. when you select the option to disable the "light sensor", the tv shows a pop-up box that is brighter than the rest of the image)

Adamo

[Freddy]

I've tried also to change the video settings (normal, live, energy saving, etc.) and the problem remain.

Yes indeed, that doesn't matter, as long as "Dynamic Backlight" is activated (Standard/Optimal).

I think is the same behavior that the tv has when it shows information messages (eg. when you select the option to disable the "light sensor", the tv shows a pop-up box that is brighter than the rest of the image)

Yes, that can trigger it too when the picture is dim enough. Turning the sound on or off is another example.

[Freddy]

Hello again,

I just wanted to let you... Philips... know that this problem is still present in the latest firmware 140.34.
So... I really hope you will be working on this as much as you are on the persistent sound problem.

For me this is now the only problem that's really bothering me. The sound problem doesn't happen very often in my case, but this dimming problem happens more than I originally thought...
You see, a lot of the scenes where this problem occurs are the same as where previously the dark backlight bands were shown, so... now that those are gone, this has become a lot more apparent.

I'm really looking forward to a solution, as that would make the picture close to perfect for me!...

Thanks again in advance!

Freddy

[corollafan]

Hi,

Same local dimming problem as described above!
Very annoying, hope it will be solved in the next software update...

corollafan

[DellUser]

Dynamic backlighting: The name already explains what it does; Normally the backlight brightness is fixed. In some Philips TV’s you can choose to make it dynamic. At dark scenes or pictures there will be more brightness of the backlight and at bright scenes there will be less brightness. The backlight brightness is based on the average light output.

It is a great feature when you watch a picture slideshow or movies without subtitles.

It is annoying when watching a movie with subtitles. The subtitles are in bright white; they make a big change in the average screen brightness, so the TV is responding to that for the whole screen.

If you don’t like it, turn it off! So, it is not a bug and it can’t be fixed in these TV’s.

In the “high-end range” this is not an issue. There the backlight is a comlete matix of LED’s behind the LCD screen. Every bright spot in the picture is lighted-out locally. So brightness of subtitles do not affect brightness elsewhere on the screen.

[Freddy]

Dynamic backlighting: The name already explains what it does; Normally the backlight brightness is fixed. In some Philips TV’s you can choose to make it dynamic. At dark scenes or pictures there will be more brightness of the backlight and at bright scenes there will be less brightness. The backlight brightness is based on the average light output.

It is a great feature when you watch a picture slideshow or movies without subtitles.

Hmmm... what'll I do!?... Simply ignore this "wise" lesson, or...

It is annoying when watching a movie with subtitles. The subtitles are in bright white; they make a big change in the average screen brightness, so the TV is responding to that for the whole screen.

If you don’t like it, turn it off! So, it is not a bug and it can’t be fixed in these TV’s.

In the “high-end range” this is not an issue. There the backlight is a comlete matix of LED’s behind the LCD screen. Every bright spot in the picture is lighted-out locally. So brightness of subtitles do not affect brightness elsewhere on the screen.

It would not have have been a bad idea to have a look at what kind of TV we're talking about here... as our 32PFL9705 is definitely "high-end range" with "a complete matrix of LED’s behind the LCD screen"!

So I take it that now you agree with us that it is a bug?...

[Frezzaldo]

If you don’t like it, turn it off! So, it is not a bug and it can’t be fixed in these TV’s.

By turning off the dynamic backlight you loose a lot of black, and the image dosn't look that great. If everyone was thinking like you, there would be no improvements in this world!

I have the same problem with my 46PFL9705.

[Freddy]

I have the same problem with my 46PFL9705.

That's really interesting, as so far I've only had reports from 32PFL9705 owners here.
So just to be sure, when watching the "Entrapment" fragment I posted, you also notice the dimming of the upper part of the picture when subtitles appear, and the subsequent brightening of the picture when the subtitles disappear again?...

[Frezzaldo]

That's really interesting, as so far I've only had reports from 32PFL9705 owners here.
So just to be sure, when watching the "Entrapment" fragment I posted, you also notice the dimming of the upper part of the picture when subtitles appear, and the subsequent brightening of the picture when the subtitles disappear again?...

When i watch the SubtitleDimming.mpg I can see the problem that you also notice. I can see a change in the area around the subtitles. I also, not alle the time, notice a change in the rest of the image when subtitles comes on. This is the same problem that I have when I watch blurays. On my TV this change can happen both when subtitles are on and off, but more often when subtitles are on.

[Adamo]

Hi Freddy!

I've tried your test image with my 32pfl9705H/12 (fw ver 0.140.36.00): same problem for me...

I hope that Philips will solve this issue.

Regards,
Adamo

[mdiehl]

hi,

same problem here with your new test image.
32PFL9705K/02.

markus