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  1. #1
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    My AW9000 just keep blinking yellow(amber) / green.

    Hi

    My AW9000 somehow got disconnected from my WIFI-network. And now I can't get it to install. When I start it up, it blinks yellow for a few seconds then starts blinking yellow(amber) / green. I tried to update firmware with iOS airplay but it crashed and after that I didn't find it in my WIFI-network.
    Tried with internet cable but same yellow/green flashes.
    Tried to reset it unplugging power supply -> pressing 1 -> connecting power supply -> Hold pressing 1.
    No use. The same problem. Think I tried all FAQs help.

    Thankful for all help I can get.

  2. #2
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    Your description looks a bit weird - you talk about a AW9000 and upgrade with iOS Airplay.
    AW9000 is no Airplay device. But anyhow, later you indicate you push PRESET 1 key, which shall be only on the AW9000. Well, if you really have an AW9000 and it always starts blinking Green / Orange, even without touching the unit, I'm afraid it has either a mechanical issue (WiFi-setup key is stuck) or its Firmware is damaged / 1/2 sick.
    Before returning this patient, you could try one thing ...

    Put the unit close to your accesspoint, connect the RJ45 LAN-cable (Ethernet wire) between your router and the device, then turn on the unit and leave it there for 1/2 day (like that). With this method you would be able to recover its firmware in case it was damaged.

    If nothing happens, ... well ... Service Centre

  3. #3
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    My bad! I ment AirStudio and I really have AW9000.
    I think WiFi-setup key is not stuck. So it is the worst case scenario..

    I tried today that RJ45 LAN-cable with my router (it's still trying) but nothing.
    I think that firmware is damaged.

    Nothing can fix it?

  4. #4
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    Dear Zolax,

    I have sent you a PM. Would you please check your inbox?

    Kind regards,
    Philips Moderation Team
    Forum Mod

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