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    Exclamation PFL865M/08 + HTS7140: sound drop issue happens or not?

    Dear all,

    this afternoon Philips Customer Sevice has called me: in order to solve the sound drop issue of my PFL8605 M/08 TV + Philips soundbar mod. 5120, they are proposing me to change my actual soundbar with the model HTS7140 with no additional costs.

    This bring me to a conclusion: actually there're no solution for the sounddrop issue with my actual HTS5120. :-(

    Has someone else experienced such substitution? Was it a good solution? Or does the sound drop still occur?

    They've told me that Philips has internally tested the HTS7140 with my TV and they've experienced no sound drops via HDMI or SPDIF.

    On the other side, if I remember well, there was someone with complaints regarding the missing recognition of the HTS7140 from my TV model. Isn't it?

    Are you aware if some Philips users are complaining the sound drop issue?

    Thanks a lot for the feedback. Regards
    Last edited by Nettle; 03-31-2011 at 03:43 PM.

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