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  1. #1
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    42 PDL7906H flashes

    My tv 42 PDL7906H flashes some hd channels in Spain, Philips the technician has already changed the plate and continues to do the same.
    The TV's I have under warranty and I have a year, are going from my subject and I feel cheated.
    What I can do?

    thanks in advance

  2. #2
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    Hi,

    Firmware 14.104 installed?

    Toengel@Alex

  3. #3
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    ... Yessssss! from the first day

  4. #4
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    Hi,

    are you using the internal tuner? If yes, DVB-C or DVB-S(2)?

    Toengel@ALex

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    JNL (06-20-2013)

  6. #5
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    VHF/UHF (DVB-T). Tdt in Spain. I passed two specific channels cuatro HD and telecinco HD.

  7. #6
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    Not if you will read this and could give me some solution developer because no one gives me a solution of the problem. I really like this model, good image quality, but with flickering image becomes discom watch these channels.
    thanks in advance.

  8. #7
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    Hi,

    maybe you can make a video and post it?

    Toengel@Alex

  9. #8
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  10. #9
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    you think of the image of the video?

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    Hi,

    strange thing - maybe Philips can say something about it...

    Toengel@Alex

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    JNL (06-25-2013)

  13. #11
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    Philips - Ina's Avatar
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    Quote Originally Posted by Toengel View Post
    Hi,

    strange thing - maybe Philips can say something about it...

    Toengel@Alex

    Hi Toengel,

    I am currently in contact with JNL and am looking into the case.

    Thank you as always

    Ina

  14. The Following 2 Users Say Thank You to Philips - Ina For This Useful Post:

    JNL (06-25-2013),Toengel (06-25-2013)

  15. #12
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    Ina, you know and think of the case????



    M
    Quote Originally Posted by Philips - Ina View Post
    Hi Toengel,

    I am currently in contact with JNL and am looking into the case.

    Thank you as always

    Ina

  16. #13
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    Quote Originally Posted by JNL View Post
    Ina, you know and think of the case????



    M

    Hi JNL,

    I have indeed been working on your case, yes.

    I have sent the case on to our Spanish representative. Someone will contact you soon to help resolve your issue directly.

    Thank you for all the information you have provided.

    Best regards,
    Ina

  17. The Following User Says Thank You to Philips - Ina For This Useful Post:

    JNL (07-01-2013)

  18. #14
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    I appreciate the effort and interest, but I not longer believe in the philips service, after so long and not good solution, is a bit disappointing

    Thanks Ina and Toengel.

  19. #15
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    Quote Originally Posted by Philips - Ina View Post
    Hi JNL,

    I have indeed been working on your case, yes.

    I have sent the case on to our Spanish representative. Someone will contact you soon to help resolve your issue directly.

    Thank you for all the information you have provided.

    Best regards,
    Ina

    would be nice to open an incident in Spain on the subject of customer care if some people do not want to work rather than leave the job to people who will want to work and do well, because I had a good picture of philips, by so buy all the products from my living room, but now I'm regretting a lot and the picture is worth a lot in a product, is disgraceful what is happening to me seriously.

    Ina, I know you're not guilty of anything, but I see you not answer me or give me explanation ... thanks anyway, but I'm disappointed with this circus.

    Let's see if tomorrow comes another technical change back to the plate again I solved the problem.
    Last edited by JNL; 08-13-2013 at 07:55 PM.

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