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  1. #1
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    AirStudio - no internt radio available

    Hi, I need advise how to use the internet radio function in AirStudio with my AW3000. When I go to AirStudio (Android) and navigate to Internet Radio page (Services\Philips Wireless Hifi Speaker\Internet Radio) I get a message "This folder / playlist is empty".
    What should I do to get access to list of available radio stations?
    Thank you, Lukas

    -- hi, I guess I figured it out in the meantime. Correct me if I am wrong - registration of the product is needed and then I can manage online services for the product including internet radio.
    I tried registering the product but got a message that the serial number is not valid. I have contacted Phillips support by email to resolve the issue.
    I am sorry for the bother. L.
    Last edited by houbik; 06-22-2013 at 09:34 PM. Reason: problem solved

  2. #2
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    Dear houbik,

    It seems to us that your device cannot connect to the server. Would you please

    1)try a power reset;
    2) if 1) does not help then try to register again;
    3) if 2) does not help either, please send your MAC address and your registration email to me via PM

    With thanks & regards,
    Philips Moderation Team
    Forum Mod

  3. #3
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    Dear Philips - QK,
    thank you for your response and I am sorry that it took so long for me reply back.
    Since my orinal message I was trying to register my AW3000/10. I tried registering via Philips web (but when I insert the product registration number, I get message that the number is invalid), then I tried registering on the device (I get confirmation that regisration email was send but I never receive anything, I tried 3 different email addresses). I have contacted Philips support in the Czech Republic but they were not able to help. They claim that if I got confirmation on the dievide that registration email was sent it must have happened. But really it never reached my inbox.
    If you have a clue what could be wrong please let me know. Playing songs from android phone and PC works fine. So the speaker should be correctly set up on my wifi network (diod is white when playing songs). If it helps I can send you printscreen with the device id/mac/firmware number, the registration procedure, etc.
    Best regards
    Lukas

  4. #4
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    Dear Lukas,

    Would you please send me your MAC address through PM?

    With thanks & regards,
    Philips Moderation Team
    Forum Mod

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