Software Update phl-0ccx_124_0

[Picotrain]

This morning I was asked to update my software for my 32" TV (I believe that it is 32PFL4907/F7). The new version is phl-0ccx_124_0, but this is not available on the website, nor are the notes related to it. What did this update change?

[Philips]

Sorry, /F7 models are North American models. This forum does not support these models, please turn to local support.

[ninefofo]

Picotrain,

Have you figured out yet where PHL-0CCX_124_0 for 32PFL4907/F7 came from? Or is it still a mystery?



Moderator,

If the /F7 models are North American, then where is the North American forums? What forum is this then?

Thank You.

[ninefofo]

Moderator,

Why is this such a difficult question? Where did 124 come from? Why did I get it? What did it address over 120? Someone must know.

This is ridiculous that my TV knows to GET an update over the internet, but no one at Philips knows anything about it.

I'm not pleased with the level of silence for such a simple question.

Dig. Ask questions. Escalate to someone that can figure this out.

Thank You.

[chrisham]

You do know that this is mainly a user-to-user forum, don't you? The Philips moderators chime in when possible, but the main purpose of this forum is for users to help other users.

If you urgently require an answer to a question, it might be a good idea to use one of the official support channels.

[Toengel]

Hi,

If the /F7 models are North American, then where is the North American forums? What forum is this then?

there is no "North American forum"... you need to call you local service then...

This forum is for European models...

Toengel@Alex